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Anyone using their new Anytime service?

70cm guy

Pro Member
Must admit Jimmy I missed that one but it's not logical as the period throughout the small hours when they say the cut offs apply are usually the least demanding but it does say it and what other conclusions can we draw.

It could be of course the unresricted period coincides with when all their customers are online ordering their requirements from the various stores and they dont want anything as off putting as a 2 hour cut of distracting them.

Regards 70cm guy.
 

Quark

Top Member
The packages do look interesting.

Although the wording of the info. that you quote is such that it can easily give rise to misunderstanding if the terms or hours of use haven’t been read.
ie quote – “anytime and daytime (between 2am and 4pm everyday) have the following cut off features:”

I think that you will find that the hours of “(between 2am and 4pm everyday)” has nothing to do with the 2 hr cut off / reconnect features.
But refers to the hours of use or ‘permitted connection times’ for the ‘daytime’ package.

This would perhaps be more clearly put as - “anytime and (daytime which is between 2am and 4pm everyday).

Or “anytime and (daytime which is from 2am to 4pm everyday” even!

The ‘anytime’ package is of course 24/7, also with the same 2 hr cut off / reconnect features.

Hope that helps or clarifies that which appears to be badly phrased, and has obviously caused some confusion.

Do you think Tesco might send me some clubcard points off my shopping, (aside from those awarded if I were to join).
For my Customer Relations (or interpretations) bit, even if I’m not signed up, just yet anyway.

I might even try asking, at that!

:) :cool:
 

70cm guy

Pro Member
Hi Quark I'v had another look at the Tesco net site and your absolutely right and it's the brackets that cause the confusion as follows meaning only the 'daytime' service.
---------------------------------------------
anytime and daytime (between 2am and 4pm everyday) have the following cut off features:
1) If your internal connection is not used for 10 minutes
2) disconnection every 2 hours (but you can reconnect immediately

Regards 70cm guy.
 

Jimmy

ULTIMATE Member
thanks for the explaination was very confusing.
 

Quark

Top Member
Hi. You’re welcome.

Glad I was able to help.
I’ve sent details of the confusion caused by their advert to Tesco, with a tongue in cheek suggestion for some clubcard points.
Needless to say, I’m not holding my breath!
I’m not expecting to receive any, but will keep you posted if I do!

However, I wouldn’t be surprised though if the wording does get changed.
It certainly needs it.

:)
 

Shaun

ULTIMATE Member
</font><blockquote><font size="1" face="Verdana, Arial">quote:</font><hr /><font size="2" face="Verdana, Arial">Originally posted by 70cm guy:
<strong>3. No limit to amount of hours per month 24/7 connection package</strong></font><hr /></blockquote><font size="2" face="Verdana, Arial">I wander if they intend on keeping to that. Keep the email in case they do decide to change their T&C's

I may join these, seeing as I do trust Tesco :)

Shaun :)
 

Jimmy

ULTIMATE Member
I think this is going to be the one i try to. It will save me money anyway.

Quark please do tell us if they email you :D would love to know what they say.
 

70cm guy

Pro Member
In the email I received from Tesco net item 1. and 2 appear to contradict each other, but it's not so as the correct interpretation is that ' no cut off' if you dont use the service for whole days or weeks and the writer thought that is what I meant and now it makes sense.
70cm guy.

<small>[ 26.11.2002, 02:23 PM: Message edited by: 70cm guy ]</small>
 

Shaun

ULTIMATE Member
I giv em a call, and their advice was quite appealing...

What I didn't like is that the first month must be paid by Credit/Switch Card, and months after that can be paid by Direct Debit.

Can someone provide a few pings and traceroutes to some fast servers like <a href="http://www.bbc.com" target="_blank">www.bbc.com</a>

Thanx..

Shaun :)
 

Quark

Top Member
Personally, I would prefer to pay by dd after first initial payment.
I think that is an added advantage; there is more control over a dd.
If any cancellation problems encountered, not that I would expect any from tesco.

I asked my local store out of curiosity if they had the 50p internet set up CD.
The only one they had appeared to be for payg / pence per minute tariff.
Anyone know if ‘anytime & daytime’ packages are on the same CD, or separate one?

I did get an auto response acknowledgement to my mail Sun am.
But no reply yet, although I did think I heard a sharp intake of breath.
And something that sounded like “free? clubcard points?
Perhaps I might get some free connection time.
But again, definitely not holding my breath!

:)
 

Shaun

ULTIMATE Member
Well, Since I only have a SOLO card, I think I will have to get a parent to pay the first month.

According to the women I spoke to, you set up the DD for the next months at the same time, so there is no worry of accidentily charging more months to the card...

Shaun :)
 

70cm guy

Pro Member
Hi Quark talking about the CDs makes me feel guilty because recently my wife and I were in a Tesco store and I picked up the two CDs thinking they were free like the AOL ones and only discovered the 50p on the label when we arrived home, must give them the pound next time we go <img border="0" title="" alt="[Wink]" src="wink.gif" />

btw they are seperate discs for the two services.
70cm guy.
 

Jimmy

ULTIMATE Member
</font><blockquote><font size="1" face="Verdana, Arial">quote:</font><hr /><font size="2" face="Verdana, Arial">Originally posted by 70cm guy:
<strong>Hi Quark talking about the CDs makes me feel guilty because recently my wife and I were in a Tesco store and I picked up the two CDs thinking they were free like the AOL ones and only discovered the 50p on the label when we arrived home, must give them the pound next time we go <img border="0" title="" alt="[Wink]" src="wink.gif" />

btw they are seperate discs for the two services.
70cm guy.</strong></font><hr /></blockquote><font size="2" face="Verdana, Arial">Well what can I say :rolleyes: LMAO <img border="0" alt="[Laugh]" title="" src="graemlins/laugh.gif" /> :D
 

Mandy

Member
:confused:

Hi all. I just signed up to a Tesco.net anytime package. I'm happy with it but I would like not to have to use the dialler application they supply!

I've tried creating a new network connection with the phone number, my username and password but when I try to connect using it I get an error telling me my password/user name is not recognised in the domain.....

Is there a setting that I'm missing when I create this? Can I dial to Tesco.net anytime without using their dialer?

Please help me!

Thanks!
 

70cm guy

Pro Member
Hi Mandy I'v been with lots of ISPs but none of them have had a dialer, and I'm not sure what it involves.

Could you please describe the procedure for me and I'm sure one of our members will have a way round it for you.

Regards 70cm.
 

Mandy

Member
Well, I simply mean that I dont want to use the Tesco dialer application - I'd rather use a normal windows DUN connection....

At the start of this thread dyn says,

"You dont need the dialer software once you are all signed up etc. tho, just delete/uninstall it and create your own DUN using the number and it should work fine. "

So I guess it *is* possible..........the only thing I havent tried is actually deleting the Tesco.net connection defined when you run the CD............

Can you help?
 

Quark

Top Member
Quote 70cm guy – “I picked up the two CDs thinking they were free like the AOL ones and only discovered the 50p on the label when we arrived home,”

LOL . Very easy to do, I can imagine!
Only a little price tag, easily missed amongst the other bunce. Found em when went back to store earlier this morning.
An assistant showed me where they were located. Placed in boxes like the free ones in Currys.
I only knew to pay for one, because I had happened to spot the charge on their web page somewhere.
Thanks for info on separate CDs. It turns out that there are at least 3 of them, 1 for each pkg. Inc. PAYG.

I started to sign up, then found was being charged 4p min (0845), am leaving until later.
I phoned them & it is not possible to sign up on line with your own cheaper, or existing connection.
“Coming after Christmas”. (So are a lot of other things).

To lose your dialler, click on help on it. It will give uninstall instructs.
Which is basically. (Was going to try to abbreviate), but in case you cant find it say’s –
(Copy follows)

Uninstalling CD version To uninstall the CD version of this Dialler.
Click Start-Settings-Control
Panel-Add/Remove Programs. Select Tesco.net then click remove. This will remove the Program from your machine.

Uninstalling Download Version To uninstall the Downloaded version of this dialler.

Click on My Computer - select C: - Select Program files - Right click on the Tesco.net folder and click Delete. This will remove the Dialler files from your machine.

Removing Default Connection To remove Tesco.net as your default dialler.

Click on Start - Settings - Control Panel - Select Internet Options - when this window opens click on the connections tab - Click on the dial up settings window - highlight the Tesco.net service and click on remove - you will then be asked to confirm the deletion. You may then wish to add a new connection for default.

Hope this helps.
Also hoping to get connected to Tesco myself later. Posting courtesy of OneTel PAYG, 1p per min.
Ecosse have gone. Along with the balance of my years sub, by the looks of it. :( <img border="0" alt="[Crap]" title="" src="graemlins/crap.gif" />

:)
 

Mandy

Member
Hi! Thanks for the help..........

I'll uninstall the Tesco.net anytime dialer and then add a DUN connection using the Tesco.net anytime phone number and my ID/Password.

I hope it will work this time! I like the Tesco.net service I just don't like their crappy dialer - It won't let me "auto reconnect" when they boot me off after 2 hours! :confused:
 

Quark

Top Member
Heccky Thump.(Whatever that means). That was quick, the ink hadnt dried out yet!
Hope it works ok, I shall be finding out myself later.
 
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