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AOL ADSLMax service (small question)

timeless

ULTIMATE Member
Staff member
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after seeing another thread and their prices lve been kinda intreigued on how low they got that price.. anywho lve been thinking it might be worth considering them as long as they dont add a cap and if l take a contract with them, would l have problems with my heavy internet useage? err l avrage at 4GB a day atm on transfer so lm kinda worried about that fact

anywho my main question is "will l have to install any of their software on my system?" in short l havent been fond of them since their dialup and been forced to use their software so to speak...

also can l use my existing modem to connect with them as long as l have their connection details?

in any case the big question here tho is will they be able to change their contract and hit me with a bandwidth cap or fair useage to the extent l get now with the going under fast24? (not to worry tho on the fast24 front lm moving this month!! :P need to find these things out in order to sort my new connection before l leave this house to the next)
 
"will l have to install any of their software on my system?"

I'm an aol customer and I don't have their software installed on my system.

If you don't install their software you can access online billing or their online "Live not much Help " which means if you have a query you'll have to phone up.

If this is a problem, then as a work around you could setup a virtual machine and install the AOL software in that.

The other downside with AOL is they block port 25 so you need an email service that allows SMTP access on another port.

If they change the contract they should notify you of the changes and give you the opportunity of a free escape.

By the way it looks like they revised their refer a friend offer :( http://www.aolsurvey.co.uk/friends/reward.asp
 
so if l ordered now they could cap the 8mb service or raise the price or add a cap? just need to make sure they dont l couldn't afford more plus ld always go into overage since lm a heavy user...

also l have my own modem/router l wonder if belkin ones work on their service? l have 2 spares, one running at the mo and the other is still boxed (lol recently had a real bad storm which took out the phone line so the spare was just incase l needed it)
 
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They say no caps here http://info.aol.co.uk/broadband/faqBroadband.adp#answer09

What is a broadband download limit and how will it affect me?
The good news is that AOL Broadband does not have any limits.

A download limit is also sometimes called ‘capping’ a broadband download limit imposes a restriction on how long you can spend online, and how much information you can download or upload over a given amount of time. These download limits may apply to surfing the Internet, watching movies online, downloading music and even sending and receiving emails.


This is from the terms that were in force when I signed up:-
Your Rights

Changes to this Agreement
If AOL makes any significant changes to this Agreement then we will notify you at least 30 days in advance. If you do not agree to the changes, you may end your Agreement by notifying Member Services on 0870 320 2020, or by email sent from your master account to BroadbandProvUK@aol.com. We must receive notice from you within the 30-day period. If you terminate in these circumstances during the 12 Month Commitment and are on an Annual Plan, then AOL will refund you for the balance of the Minimum Term from the effective date of termination. (The effective date of termination will be the day before your next billing date after you notify us that you are ending this Agreement). AOL will not refund any charges to you if your Agreement is ended.

A cap would be a significant change and I would expect to be allowed to cancel at no cost to me. I couldn't see anything in the terms that would explicitly disallow throttling.

However as I've mentioned elsewhere there are some reports of heavy users speed being throttled http://bbs.adslguide.org.uk/showfla...2663141&page=0&view=collapsed&sb=5&o=0&fpart=

Aol only provide support for a limited number of routers so you'd have to bluff it out if you ever need support: there's a list here:- http://info.aol.co.uk/broadband/switch.adp?promo=228937&promoCode=228937

I don't see any reason why an unsupported router shouldn't work providing it can be configured to use PPPoE LLC in case you are put on a local loop unbundled AOL connection. I used a Safecom samr-4114 before they sent the Netgear.

Actully I think if you negotiate a discount they provide an ethernet modem instead of the router, but you'd have to check. They don't supply a modem or router if you migrate.
 
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