rruwalton
ISP Rep
Happy New Year to everyone.
Update 04.01.14
I chose to go with Plusnet but had an unreal 24hrs with them texting me and wanting to change my landline number. When I called them to enquire about this, a pre recorded message informed me of a 45mins waiting time before someone would be available to speak to me. This was not a good sign so the next day I cancelled the order.
Anyway, due to my experience with TT, I'd emailed their CEO. I was contacted by her Office Manager who is now assisting in sorting out fibre for me. He said I'd receive the same discounts as I did with AOL.
Yesterday was "line and broadband" go live day. Up until I went to bed at 11pm I was still on AOL. This morning I seem to be on TT as my Account is now showing live. An email telling me I was now live with TT would have been useful.
I am still using my old D Link router with the same AOL login details. I tried the HG523a router they sent me and its so much slower.
Synch speed has reduced from 4200 to 3245?? and download speed down about .4mb
Lets see how it goes.
Update 04.01.14
I chose to go with Plusnet but had an unreal 24hrs with them texting me and wanting to change my landline number. When I called them to enquire about this, a pre recorded message informed me of a 45mins waiting time before someone would be available to speak to me. This was not a good sign so the next day I cancelled the order.
Anyway, due to my experience with TT, I'd emailed their CEO. I was contacted by her Office Manager who is now assisting in sorting out fibre for me. He said I'd receive the same discounts as I did with AOL.
Yesterday was "line and broadband" go live day. Up until I went to bed at 11pm I was still on AOL. This morning I seem to be on TT as my Account is now showing live. An email telling me I was now live with TT would have been useful.
I am still using my old D Link router with the same AOL login details. I tried the HG523a router they sent me and its so much slower.
Synch speed has reduced from 4200 to 3245?? and download speed down about .4mb
Lets see how it goes.