I live on a Scottish Island and over the last month or so the broadband speeds have degraded to such an extent that at times I have not been able to open webpages. I have recorded download speeds as low as .002.
I have an outstanding complaint with my ISP and have an engineer coming on the 29th to visit my property (and supposedly fix the problem). The problem seems to be congestion and everyone on my local exchange with broadband seem to be suffering with the same symptoms.
I would appear to be the only person who has made an official complaint to my ISP and I'm wondering whether mine will just get fixed by moving me to another line and the remainder of the village ignored.
How can I make a complaint on behalf of the whole village so that we get the fibre optic cable that has just been laid installed sooner than the end of 2016.
I have an outstanding complaint with my ISP and have an engineer coming on the 29th to visit my property (and supposedly fix the problem). The problem seems to be congestion and everyone on my local exchange with broadband seem to be suffering with the same symptoms.
I would appear to be the only person who has made an official complaint to my ISP and I'm wondering whether mine will just get fixed by moving me to another line and the remainder of the village ignored.
How can I make a complaint on behalf of the whole village so that we get the fibre optic cable that has just been laid installed sooner than the end of 2016.























