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Aquiss FTTC - Router recommendation

ALC0902

Casual Member
Have recently given notice to Virgin Media after 20yrs and thinking of switching to Aquiss Superfast 80 FTTC. I see they don't supply a router and was wondering if anyone could recommend something suitable. Only two of us and we don't do gaming, so will mainly be for streaming TV & surfing the net & emails. Not looking to spend a fortune as it's only a 12month contract. Also will we need to buy a seperate modem or are these built in to the router these days?

I think the Openreach FTTC cabinet is about 300m away and so would I be right in thinking our download speeds are more likely to be around 40/mbps?
 
I am on Aquiss and on the whole they've been good. They had a couple of issues with their LNSes recently which cleared on bouncing the PPPoE session, at least one of which seems to have been caused by BT Wholesale - but more importantly they've been responsive and open in their communication. I certainly would not describe them as a "bad ISP". Even the most expensive and best regarded (AAISP) has had some problems recently with their LNSes.

I think just as important as the quality of the connection is how they treat their customers: including rapid answers to queries (with a real ticketing system and not following a script), no long-term contract, no automatic price rises.

Back to the original question: whether you are 300m from the cabinet is not as important as what the copper line length is, which could take a much longer route. Check your predicted speeds at broadbandchecker.btwholesale.com

But for interest:

FTTC routers are much of a muchness. You could just pick up a used one from ebay. If buying new, I've heard good things about Draytek. Personally I use Mikrotik but they don't have integrated VDSL (I used to use an external Draytek Vigor 130 modem - no longer needed, now that I have FTTP)
 
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Aquiss is currently a pretty bad ISP. Big thread here discussing current problems on a weekly basis: https://forums.overclockers.co.uk/threads/aquiss.18984921/

I am not an Aquiss customer, but everything I've read about them suggests the above is a pretty inaccurate characterisation of Aquiss as an ISP.

Hadn't seen that OCUK thread before, but a quick glance suggests a very responsive ISP. Not sure how many issues that thread actually shows - sometimes a frequent poster can skew a thread such as that.
 
Aquiss is currently a pretty bad ISP. Big thread here discussing current problems on a weekly basis: https://forums.overclockers.co.uk/threads/aquiss.18984921/

To correct the record, we have had a couple of recent events, caused by 3rd parties, that was causing latency and performance issues for circa 10% of the customer base. This was well documented and updates provided to our customers through our official update channels. OCUK is not one of these.

As for weekly, prior to this, again well documented, we had a similar issue back on 05/07/2023, also 3rd party related and again affected less than 25% of the customer base at that time.

I can only apologise that we are not perfect 100% of the time, but at some point problems occur, even for the best of us.
 
Recently joined Aquiss in Feb 24 and apart from the recent latency issue, I've had zero need to contact the support team as the connection works and gives me 100% performance. Even when I did contact them, at no point did I feel like the issue wasn't being taken seriously by Martin or anybody else at Aquiss.

There were updates via the WhatsApp group as well as the single individual ticket I raised where I was asked for further information (WinMTR) before it was solved around 2 hours later with a configuration change made the upstream provider.

Having spent the better part of 10 years as a Virgin Media Business customer, it's like a breath of fresh air being with Aquiss. I don't get treated as a cashcow, the team are very responsive towards questions/technical issues and provide a quality service where I always get full line speed.

For FTTC, when I had a connection via AAISP I was around the same cable distance to my local CAB as the OP and it sync'd at around 41/42mbps and very rarely deviated from that.
 
Thanks for the replies, have now signed up with AQUISS for 12 months FTTC. First impressions have been good as within a few hours of signing up I was contacted by Openreach confirming a date for the installation.
Have also managed to bag a Draytek Vigor 2762n router off Facebook Marketplace for free. Fingers crossed I can work out how to configure it.
 
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