Hardcore Hustler
ISP Rep
Firstly, i await the fanboys, people who had no problems, there staff (who have attitudes) flames so light it up.
This is just a post, explaining what my experience was with them, so im sure other have had it better, others possibly agree however i have no idea who they paid off to get them to the top (ish) of dsl zones ratings, im my opinion they are a third rate isp, with about 3 staff who do everything, billing, support, customer care etc ete....nice multi tasking.
Anyway migrated in, gone from a home line to a business line. I got disconnected around 2ish on the morning, when i reconnected right away, my modem reported my new business line upload and the same solid 8128 with 14snr to play wiht avail.
My old isp account worked but i noticed a slow down from my nntp speed as i was dl some nntp and when it reconnected it carried on after a bit however the speed dropped around 2mbit of what i usually pulled.
anyway thought it was possibly rambo doing some testing as i moved onto a business product, i remember my upgrade to 8mbit took a hour and half or so to sort itself out.
I have setup my pop3 and ftp but you have to email (why??) suppose they safe on pop3 accounts and ftp space with customers who dont use these services. but why could they not have setup with the new account.
Also i rang them as i needed pop3 asap and left a message on there number (they only have 1 number to contact everyone) but no call back...
they claim there support responses are top notch, i think they must be pulling the data from the sky as they are not the averages they are claiming or they just dont like me.
Well after 3 days and 3 emails i finally got my pop3.
now after doing some investigation on this and other forums many users have the same issue with the speed doing only 4.5mbit, they said do speedtests etc etc and then come up with the usual 3rd rate isp responses, its my equipment, the exchange, my dogs snoring etc etc.
Then if you also want to sign up to there full members only (where there complains are so people looking at joining only see the nice stuff) you need to email them.
There systems also say i havnt paid, but the strange thing is i provided my paypal transaction number to the same person why said i havnt paid who emailed me bakc letting me know he has allocated it to my account.
In all honesty, there attitude stinks and comes over in there emails to me, perhaps its just me or perhaps they dont like me but who knowsm, they just seem arrogant and obnoxious, typical with a small isp who has there head sin the sand.
Now, i await to know what is happening with my mac code, and my money, i will update you all afte ri hear anything.
Again, to the fanboys./reps etc etc i am just posting IMO, which is not the same as yours so flame away.
PS: if i get cut off (why would that happen unexpectantly) spread the word people!
This is just a post, explaining what my experience was with them, so im sure other have had it better, others possibly agree however i have no idea who they paid off to get them to the top (ish) of dsl zones ratings, im my opinion they are a third rate isp, with about 3 staff who do everything, billing, support, customer care etc ete....nice multi tasking.
Anyway migrated in, gone from a home line to a business line. I got disconnected around 2ish on the morning, when i reconnected right away, my modem reported my new business line upload and the same solid 8128 with 14snr to play wiht avail.
My old isp account worked but i noticed a slow down from my nntp speed as i was dl some nntp and when it reconnected it carried on after a bit however the speed dropped around 2mbit of what i usually pulled.
anyway thought it was possibly rambo doing some testing as i moved onto a business product, i remember my upgrade to 8mbit took a hour and half or so to sort itself out.
I have setup my pop3 and ftp but you have to email (why??) suppose they safe on pop3 accounts and ftp space with customers who dont use these services. but why could they not have setup with the new account.
Also i rang them as i needed pop3 asap and left a message on there number (they only have 1 number to contact everyone) but no call back...
they claim there support responses are top notch, i think they must be pulling the data from the sky as they are not the averages they are claiming or they just dont like me.
Well after 3 days and 3 emails i finally got my pop3.
now after doing some investigation on this and other forums many users have the same issue with the speed doing only 4.5mbit, they said do speedtests etc etc and then come up with the usual 3rd rate isp responses, its my equipment, the exchange, my dogs snoring etc etc.
Then if you also want to sign up to there full members only (where there complains are so people looking at joining only see the nice stuff) you need to email them.
There systems also say i havnt paid, but the strange thing is i provided my paypal transaction number to the same person why said i havnt paid who emailed me bakc letting me know he has allocated it to my account.
In all honesty, there attitude stinks and comes over in there emails to me, perhaps its just me or perhaps they dont like me but who knowsm, they just seem arrogant and obnoxious, typical with a small isp who has there head sin the sand.
Now, i await to know what is happening with my mac code, and my money, i will update you all afte ri hear anything.
Again, to the fanboys./reps etc etc i am just posting IMO, which is not the same as yours so flame away.
PS: if i get cut off (why would that happen unexpectantly) spread the word people!