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Subject
mac code
Discussion Thread
Response (Jemma Way)03/02/2011 02.57 PM
Mr Mackenzie,
It has been confirmed by my Reseller Team that Aspire are still trading, this team passed on the information regarding the e-mail address you need to use to request your MAC Code.
Please e-mail
support@aspireinternet.co.uk to acquire any further information, as we are unable to access any of your account details to provide you with this.
Many thanks
Kind regards,
Jemma Way
TalkTalk Business Customer Care
Tel: 0800 298 2981
Web:
www.talktalkbusiness.co.uk
Customer (george mackenzie)02/02/2011 05.43 PM
dear jemma thanks for that reply as aspire are no longer in business and in recievership, ive been asked by the editor at isp review to get in touch with whoever the supplier is at the end connection, as this is now the only way to get my mac code so i can get a connection again
http://www.ispreview.co.uk/talk/showthread.php?p=220199#post220199 (
http://www.ispreview.co.uk/talk/showthread.php?p=220199#post220199) thank you, george mackenzie.
Response (Jemma Way)02/02/2011 05.02 PM
Dear Mr Mackenzie,
Thank you for contacting the TalkTalk Business Connect Customer Care team.
Unfortunately you are a customer of one of our resellers Aspire and I am unable to access your account information and you will need to enquire regarding this query directly through them.
Please contact them on
support@aspireinternet.co.uk
Many thanks
Kind regards,
Jemma Way
TalkTalk Business Customer Care
Tel: 0800 298 2981
Web:
www.talktalkbusiness.co.uk
Customer (george mackenzie)01/02/2011 04.45 PM
dear sirs, i was with aspire internet, now bust, and have found out that i was transferred to pipex bussines have contacted them and told its a residential
residential say its a busines can someone please find out what my mac code is and email it to
gmmathome@googlemail.com as i have spent the last two hours on the phone being passed from department to department and getting the same runaround ,the phone line number is ***** ******
please can someone sort this out
thank you, g mackenzie
Question Reference #110201-000171
Date Created: 01/02/2011 04.45 PM
Last Updated: 03/02/2011 02.57 PM
Status: Closed
ADSL Number:
Domain Name
Email Address
[---001:002422:47357---]
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