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Assistance with Internet Issues

BritishApe

Member
Hello,

I need some help with problems affecting my internet speed. I am not sure whether this is the place/area to post this, but I am in dire need of help.
I am currently using a 5 GHz band, however in the last month or two my internet has been having problems.

Randomly (usually for a few hours everyday), it will cause my ping to go:
Normal -> high ping (usually 700-1000 ms) -> microdisconnect and then back to normal, then repeat every few seconds.

I am using a Realtek 8811CU WIreless LAN 802.11AC USB NIC as my network adapter.


My other housemates has had no issues with ping.
I have tried a lot of methods to make it turn back to normal but to no avail. I have updated the drivers, uninstalled and reinstalled the driver, have made sure the Wireless Mode setting is on IEEE 802.11a/n/ac, used cmd to refresh and flush IP, etc. Below is me using cmd to ping my IP (note the empty spaces is it timing out). I have reset the router as well, but this does not change anything.

1652218939104.png



Thank you!
 

kommando828

ULTIMATE Member
Best get a wifi sniffing program and see what channel you are connecting to and what other channels the other local networks are transmitting on. If other networks are using the same channel then find an unused channel and get the wifi to use that channel.

Also check the wifi router using google search for issues such as the ones my Draytek had.


I applied these fixes and my periods of no access to the router stopped.
 

TechGuy

Casual Member
I’m guessing your other house mates are connecting to the same router and their equipment is okay.

I assume all your other equipment is working okay too and it is solely just this device that’s experiencing problems?

If so I’d personally try to get another Wi-Fi adapter on the PC and disable the one you’re currently using and test again, could be that your Wi-Fi card is on its way out.
 

clivejo

Top Member
Have you tried distance from the router? ie is it happening when you are in the same room as the router? 5Ghz does not travel well, especially in old farm house with 1m thick walls and even modern homes with reinforced concrete floors/walls.
 
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