Just to let you know i am avaliable to answer all questions about your services. I am using my own time for this so i may not be able to do to much.
all people that have been billed more than once this is due to an error with v21 biscit are refunding customers but due to lack off staff and extreme call volume they are unable to help everyone currently, but please rest assured this will be done.
Mac codes are a big problem, again please be patient. Biscit can transfer you to thier network where you will not be recieving the poor services as with V21, they have made a special 2meg unlimited service avaliable to V21 customers only. It is my understaning that mac codes will not be able to be realeased within the next 30 days, so this is a good option.
Please try not to tar biscit with the same brush as V21, although there has admittidley been a poor start to your services.
Finally any fast four customers who have not been able to log on, alll you have to do is reset your original settings, if you can't remember the number biscit can provide it to you and have increased staff, so more calls will be ansered as of tomorrow. I hope i have been of help to you.
all people that have been billed more than once this is due to an error with v21 biscit are refunding customers but due to lack off staff and extreme call volume they are unable to help everyone currently, but please rest assured this will be done.
Mac codes are a big problem, again please be patient. Biscit can transfer you to thier network where you will not be recieving the poor services as with V21, they have made a special 2meg unlimited service avaliable to V21 customers only. It is my understaning that mac codes will not be able to be realeased within the next 30 days, so this is a good option.
Please try not to tar biscit with the same brush as V21, although there has admittidley been a poor start to your services.
Finally any fast four customers who have not been able to log on, alll you have to do is reset your original settings, if you can't remember the number biscit can provide it to you and have increased staff, so more calls will be ansered as of tomorrow. I hope i have been of help to you.























