Lizzz
0
Thanks Mark,
I hadn't actually heard of that - how would I go about doing that?
I have been on the phone to Avanti and was assured by Renee that they definitely do not block websites. She said she wold investigate it and phoned back and said that she tried it from her end using the same connection as me and it worked fine. (She had actually been playing Scrabble for twenty minutes!) So they can't replicate the problem, so basically I don't have a problem!!
As well as trying the laptop elsewhere yesterday and it worked fine, today I tried with the old way of dial-up and, low and behold, the site loaded perfectly. I told her this. But still, she said there was nothing they could do as the problem couldn't be replicated. After persisting, she has said she will ask someone else to check it out. (We'll wait and see!)
I am no expert, but surely it doesn't take a genius to work out that the problem must lie with Avanti when I can connect to the site by other means.
The OpenDNS server you are talking about sounds like a good way of finding out if it is their server at fault.
I hadn't actually heard of that - how would I go about doing that?
I have been on the phone to Avanti and was assured by Renee that they definitely do not block websites. She said she wold investigate it and phoned back and said that she tried it from her end using the same connection as me and it worked fine. (She had actually been playing Scrabble for twenty minutes!) So they can't replicate the problem, so basically I don't have a problem!!
As well as trying the laptop elsewhere yesterday and it worked fine, today I tried with the old way of dial-up and, low and behold, the site loaded perfectly. I told her this. But still, she said there was nothing they could do as the problem couldn't be replicated. After persisting, she has said she will ask someone else to check it out. (We'll wait and see!)
I am no expert, but surely it doesn't take a genius to work out that the problem must lie with Avanti when I can connect to the site by other means.
The OpenDNS server you are talking about sounds like a good way of finding out if it is their server at fault.























