Their SMTP server has problem once a week... call to their premium technical support hotline every week, cost at 50p per minute, in order to sort out the problem temporary. Recently, they suggested me to use webmail instead of using outlook, they also said to me that I am not allowed to use microsoft outlook to send emails as it doesn't stated in the terms and conditions, which doesn't make any sense to me.
If I am not on contract with them, I must terminate the service immediately... I have posted a complain letter to them and see what they will reply.
If I am not on contract with them, I must terminate the service immediately... I have posted a complain letter to them and see what they will reply.























