Deer
Casual Member
So my parents have mobile home broadband via a Three unlimited data SIM, which came with an Huawei AI Cube with Alexa hub. We pay ~£26 a month. I think it's supposed to be around 10Mbps, but we've been having no end of trouble with it. I ran a continuous speed test using Python (it runs off speed test.net) and the speed seems to be fairly good numbers-wise, it dips occasionally but remains around 10Mbps. It does seem to switch between hosts/masts quite a lot though. In practise on our devices however, it has days where it is barely passable and days when it is utterly unusable, even when the speed test says it's around 10Mbps still. The devices we use often say 'connected but no internet'. I rely on it for my university lectures and my parents both work at home. We often just give up and use our limited mobile data. We're on a Three contract, which doesn't end until August (well past my online exams :/) and so pretty much trapped with it at the moment. I have called them up and they said they're going to call us back in 24-48 hours, but I also went on live chat as well. On the chat they mentioned about our SIM being old (13 months old) and that they're going to send us this new 5G sim, but I don't know whether that's going to do the trick or not. It's confusing since I think we're on 4G, so I don't know why they're sending us a 5G sim. Even if it does work, we'll probably go elsewhere once the contract is up.
What mobile broadband providers would you recommend? We want to avoid Virgin since we've had trouble with them before. We also don't want EE or Plusnet (which runs off EE) if possible as all our mobiles are on that provider and if it cuts out we have nothing. Does O2 do any unlimited mobile home broadband deals? I only seem to be able to find limited ones. We are in the EN11 postcode.
Also, could you use a different phone SIM to power the mobile broadband (so if you got a SIM-only contract) instead? Or does it have to be a particular type of SIM?
Thank you.
What mobile broadband providers would you recommend? We want to avoid Virgin since we've had trouble with them before. We also don't want EE or Plusnet (which runs off EE) if possible as all our mobiles are on that provider and if it cuts out we have nothing. Does O2 do any unlimited mobile home broadband deals? I only seem to be able to find limited ones. We are in the EN11 postcode.
Also, could you use a different phone SIM to power the mobile broadband (so if you got a SIM-only contract) instead? Or does it have to be a particular type of SIM?
Thank you.
Last edited: