jelockwood
Member
They failed to turn up for the original installation date but did on the second attempt. That is not my concern.
The problem I had was that they wanted to drill holes in the brickwork of my house to secure their ladder. Furthermore to complete the run of the cable they would have had to move the ladder more than once and drill additional holes each time.
This would have resulted in many holes and damage to the old (140 years) brickwork and frankly is a ridiculous and excessive approach. As a comparison I have never had this with other builders or even OpenReach.
Even if the cable had been run directly to the front of my house without the need to run along a sidewall this would clearly have required at least once their ladder to be bolted to my brickwork this therefore is not due to my desiring the cable to enter via the side of my house and not the front.
I am well aware of health and safety and the need to safely use ladders and also aware ladders can have stabilizer legs and anti-slip attachments but bolting to someone's house is unacceptable.
The problem I had was that they wanted to drill holes in the brickwork of my house to secure their ladder. Furthermore to complete the run of the cable they would have had to move the ladder more than once and drill additional holes each time.
This would have resulted in many holes and damage to the old (140 years) brickwork and frankly is a ridiculous and excessive approach. As a comparison I have never had this with other builders or even OpenReach.
Even if the cable had been run directly to the front of my house without the need to run along a sidewall this would clearly have required at least once their ladder to be bolted to my brickwork this therefore is not due to my desiring the cable to enter via the side of my house and not the front.
I am well aware of health and safety and the need to safely use ladders and also aware ladders can have stabilizer legs and anti-slip attachments but bolting to someone's house is unacceptable.























