nsmorley
0
Bentley Walker ISP sells consumer and commercail satellite internet services. I bought a dish and subscription to their 1mb satellite service, for self installation. I paid over £1,000 for the system. They supplied a modem, dish and basic instructions for setup.
Upon install, i followed all instruction to the letter, with no results - could not pickup a satellite signal. I emailed the ISP 2-3 times a day for over 6 weeks in trying to resolve the issue with a satellite meter.
I employed a local satellite installer specialist to come and help, but he could also not find a signal with his specialist equipment and declared the service as unfit for purpose - i.e. impossible to use.
I tried to get my money back from bentley walker but Anthony Walker denied any chance of refund or compensation for an unusable service.
These guys are cowboys - supplying an unreliable and unstable service which requires expert technical knowledge to install. Beware
***Avoid Bentley Walker!***
Upon install, i followed all instruction to the letter, with no results - could not pickup a satellite signal. I emailed the ISP 2-3 times a day for over 6 weeks in trying to resolve the issue with a satellite meter.
I employed a local satellite installer specialist to come and help, but he could also not find a signal with his specialist equipment and declared the service as unfit for purpose - i.e. impossible to use.
I tried to get my money back from bentley walker but Anthony Walker denied any chance of refund or compensation for an unusable service.
These guys are cowboys - supplying an unreliable and unstable service which requires expert technical knowledge to install. Beware
***Avoid Bentley Walker!***
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