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Best ISP to contact to get a connection from a different pole

My open reach connection is from a pole across a dual carriageway but is effectively 5 lanes away from me.

That pole has no fttp infrastructure & won't get any fttp infrastructure likely due to redevelopments that might start in ~ 5 years.

there is another pole just 1 carriageway away and is arguably closer. My neighbours neighbour is connected to that pole. That pole also has 2 x altnet fttp infrastructure connected to it.

as you look at my home, the cable from open reach coming from across the dual carriageway connects to the right of my house. at the left of my driveway, on the boundary between me and my neighbour is a BT pole that connects that neighbour to the same pole across the dual carriageway 5 carriageways away.

there is line of sight from that pole to the pole 1 carriageway away that connects my neighbours neighbour.

There is no obvious reason why myself & my neighbour could not be connected to their neighbours pole for PSTN.

My thinking here is that if I or we are connected to that pole 1 carriageway away, then we have a better chance of getting fttp, if not from the alt nets then from OpenReach ISP's when OpenReach complete their fttp build as they are unlikely to do fttp to the pole 5 carriageways away either.

I went down this route ~ 4 years ago with plus net and kept having issues with OR desktop survey wanting to connect me to the pole 5 carriageways away instead of the one 1 carriageway away & I had to reject several proposed installs because of this (suggestion of OR engineers that turned up) & gave up when it became clear Toob where to be installing & toob assured me I'd get service but now won't.

Now providers are looking to stop selling PSTN services I may have 1 final chance to get this additional line,

Once I have service from the alternate pole the other ISP's systems will likely show I have service from that pole and I can then order other services, if not the alt nets then those that use OR once OR do their build.


Altnets are not interested in providing service from the alternative pole even though their installers & open reach say it's possible. it's too much hassle for them to do something slightly different from the norm, I'm not being negative its just how it is when the computer says no.

anyway, as per the title, I'm looking for suggestions of any ISP's that would entertain a new line from a different pole, Open Reach term is something like "alternate route" for residential stuff, "diverse routing" when I was ordering enterprise wan circuits but that would also ensure full path was diverse from an existing connection which obviously I'm not interested here.

ISP suggestions welcome.
 
I dont know, telcos can be very fussy about their planning and flexibility. If it is openreach, you might be better doing an order with someone like aquiss or aaisp, who may fight your ground for you with them on the alternative routing for the service. I would stay away from a larger isp who would just relay the refusal back to you.
 
There may not be capacity on the closer pole, it could be built to a different cabinet or the span may be too far, hence why you are built from the current pole.
What
What suggestions did the previous engineers give you?
 
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There may not be capacity on the closer pole, it could be built to a different cabinet or the span may be too far, hence why you are built from the current pole.
What
What suggestions did the previous engineers give you?
the OR engineers (multiple) have confirmed the span is doable, there is capacity on that pole & its connected cab which is ~ 200 meters from my home vs cab the pole I'm currently connected to is ~ 2km away.

Toob & F&W both have FTTP infrastructure to that pole. There is potential that 1 of those providers won't have capacity if all the houses connected to that pole take up service with 1 provider but then there would be capacity via the other provider so long as all households don't take servicer with both of them at the same time.

currently 6 lines from that pole to 5 homes, there is an additional home that looks like its line has been removed, Toob say their connectorised block terminal (CBT) have a limit of 8 fibres served to that pole.

Other homes to the right ARE served by a different pole & to the left go to the pole I'm connected to across the 5 carriageways, so there are spare fibres on this pole, which Toob may be keeping as spares, but F&W have infrastructure there too so there is capacity between them for service to me & my neighbour.

OR fttc would give me ~ 74mbs which I could live with until OR fttp arrives.

A desktop survey will see it as problematic for the alt nets

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If neither of the poles can currently provide FTTP you are better off just waiting. In my estate when it was upgraded to FTTP Openreach came and installed 3 new poles to my street alone (and it's only a 200-meter-long street inside of an estate). They replaced the three current poles with huge bulky poles to manage everything

They will likely do similar for you when upgrading your area for FTTP and it's only till the end of next year it should be available to 97% of the UK.

In the meantime, I would suggest looking over 5G and getting a 5G router. You can get speeds of 150mb/s easily with 5G and it's often much cheaper than FTTC. Smarty for example offers an unlimited social tariff for £12 if this applies to you. I was getting 150mb/s with this.
 
This really is down to the OpenReach engineer when they turn up to do the installation.

In my case my house is equidistant between two poles, with a span over a quiet residential road. When I ordered FTTP my house had no existing copper cable run, and I assumed I would get service from the right pole which had less tree trouble than the left pole. But when the OR engineer turn up they said my house had been allocated an FTTP on the left pole. But I had pre installed flexible duct to the eves of the house closest to the right pole which was going to make the OR internal installation super easy, so after some staring into their computer the engineer said it was worth the 15mins of aggro to get the software to reprovide my connection from the right pole.

I was fortunate as the right pole at the time had one spare FTTP port, the pole has an 8 port CBT and 7 houses allocated to have fibre service before I took the last port. Since then one of the 7 original houses has been knocked down and two houses put on the plot, which has meant that as everyone takes up FTTP, OpenReach have had to put a 2nd CBT on the pole. Oops.

So it does goes to show that there can be some flexibility for OR engineers to change the pole that serves your home but only where it's convenient for them and there appears to be capacity.
 
My open reach connection is from a pole across a dual carriageway but is effectively 5 lanes away from me.

That pole has no fttp infrastructure & won't get any fttp infrastructure likely due to redevelopments that might start in ~ 5 years.

there is another pole just 1 carriageway away and is arguably closer. My neighbours neighbour is connected to that pole. That pole also has 2 x altnet fttp infrastructure connected to it.

as you look at my home, the cable from open reach coming from across the dual carriageway connects to the right of my house. at the left of my driveway, on the boundary between me and my neighbour is a BT pole that connects that neighbour to the same pole across the dual carriageway 5 carriageways away.

there is line of sight from that pole to the pole 1 carriageway away that connects my neighbours neighbour.

There is no obvious reason why myself & my neighbour could not be connected to their neighbours pole for PSTN.

My thinking here is that if I or we are connected to that pole 1 carriageway away, then we have a better chance of getting fttp, if not from the alt nets then from OpenReach ISP's when OpenReach complete their fttp build as they are unlikely to do fttp to the pole 5 carriageways away either.

I went down this route ~ 4 years ago with plus net and kept having issues with OR desktop survey wanting to connect me to the pole 5 carriageways away instead of the one 1 carriageway away & I had to reject several proposed installs because of this (suggestion of OR engineers that turned up) & gave up when it became clear Toob where to be installing & toob assured me I'd get service but now won't.

Now providers are looking to stop selling PSTN services I may have 1 final chance to get this additional line,

Once I have service from the alternate pole the other ISP's systems will likely show I have service from that pole and I can then order other services, if not the alt nets then those that use OR once OR do their build.


Altnets are not interested in providing service from the alternative pole even though their installers & open reach say it's possible. it's too much hassle for them to do something slightly different from the norm, I'm not being negative its just how it is when the computer says no.

anyway, as per the title, I'm looking for suggestions of any ISP's that would entertain a new line from a different pole, Open Reach term is something like "alternate route" for residential stuff, "diverse routing" when I was ordering enterprise wan circuits but that would also ensure full path was diverse from an existing connection which obviously I'm not interested here.

ISP suggestions welcome.
It doesn't really matter what pole your copper is connected to , its what (if any) CBT your property is mapped to . If it isn't mapped to any CBT then it's unlikely you will persuade openreach to provide FTTP until such time as they install a new CBT that will encompass your property.
Altnets are free to provide a service to you according to their own plans..if they choose not to its not because of where your copper line is routed.
Have you enquired with openreach using the contact us form ( my neighbour can get FTTP but I can't)?
 
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