RussH
0
I'm getting desperate - grateful for any suggestions.
I am at the end of a long rural line. Until a year ago, I used to get rock solid 2.5 to 3 Mb/s ipprofile. Since then the line had been going progressively down hill. A fortnight ago, the internet went down completely. Intermittently, I can sync but the sync is slower than dial up modem. There has also been sporadic noise on the phone, and BT have been out to do a line check but found no fault. My ISP did a line test yesterday, which showed a copper loop fault. Today, BT performed a test that showed no fault. We have an overhead line to the exchange - whenever it rains, the internet goes down and we get noise on the line.
I am having problems getting BT to do anything because the phone fault is intermittent. My ISP won't do anything because they say it is a problem with the line.
I am getting desperate now - no internet for a fortnight now, any suggestions on how to get this sorted? My ISP says I need to get BT to swap the D- and E- side pairs and do a test with a Hawk meter. Do I move ISP?
I am at the end of a long rural line. Until a year ago, I used to get rock solid 2.5 to 3 Mb/s ipprofile. Since then the line had been going progressively down hill. A fortnight ago, the internet went down completely. Intermittently, I can sync but the sync is slower than dial up modem. There has also been sporadic noise on the phone, and BT have been out to do a line check but found no fault. My ISP did a line test yesterday, which showed a copper loop fault. Today, BT performed a test that showed no fault. We have an overhead line to the exchange - whenever it rains, the internet goes down and we get noise on the line.
I am having problems getting BT to do anything because the phone fault is intermittent. My ISP won't do anything because they say it is a problem with the line.
I am getting desperate now - no internet for a fortnight now, any suggestions on how to get this sorted? My ISP says I need to get BT to swap the D- and E- side pairs and do a test with a Hawk meter. Do I move ISP?























