MAC Policy for Insolvent Companies?
Good evening,
This situation is almost as bizarre as the last ever episode of Stargate SG-1!
It clearly highlights a problem regarding how our industry is structured and how it deals with customers.
I think that a simple solution would be something like this:
1. When an ISP goes into Administration, there should be a five-day period during which the Administrator of that company can look for a new owner.
2. After five days, if there are no takers, the Administrator should, working with Ofcom and the Wholesaler automatically issue MAC codes to all of that ISP's customers.
3. Once in receipt of those MACs, the customers could make alternative arrangements if they so desire, or hang on in the hope of rescue.
This system would have the benefit of forcing Administrators to move quickly and to 'pre-package' deals before putting companies into Administration, whilst freeing customers from the limbo in which Biscit/V21 customers currently find themselves.
The reality is that with over 300 ISPs in the UK and the rapid consolidation that needs to take place, this situation is likely to happen time and time again and Ofcom need to have a proper solution in place.
I intend to propose this to Ofcom tomorrow.
Ciao,