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Bloody PlusNet....

Hi all,

ever since PlusNet decided to use Tiscali for part of their web feed, I have had an absolutely abysmal connection.
In 13 weeks, I have seen my speeds go from 2meg/sec to 2.3kb/sec :eek: (in both directions), and the response from the customer "service" dept has been nothing short of crap.
I have asked for my MAC so I can ditch PN, but it would seem that PN aint obliged to provide it as they "havn't signed up to the OFCOM regulations"....
What was previously a very good ISP has become possibly the worst!

Can anyone recommend a decent ISP that doesn't use Tiscali for their feeds?

Ciao for now!
P.
 
Hi There,

It's true that we are not part of OFCOM's code of practice for migration keys. However, if any outstanding charges (ie: deferred activation, etc) are paid, then we would not withhold the right for a MAC key.

However, with Tiscali it's a little bit different because of the fact that it's part of the LLU MAC trial which is an entirely manual process and can take up to 2-3 weeks for us to receive the code.
 
Bloody Plus Net

They are not only bloody but also dishonest.
Their telefone is such, that NO customer is allowed to say anything -
Only their own machine voice continuously spew out irrelevant quick fire
Sentences.
Their emails are also one way – they send messages to customers but the
latters replies are blocked.

Their efficient in lifting the money through direct debit from their
Customers. They remind me V21. May be Plus Net is going in
The same direction and meet with the same fate.

By the way, can anybody suggest a decent ISP?
 
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As mentioned earlier, if there are any specific issues, please let me know if there is anything that I can do to help.

Pshax, did you ever get your migration sorted?
 
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