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British fibre networks/

paulandailz

Member
We have now been waiting for 4 months to be connected to broadband, not even a land line. We live on a small new build for residents with disabilities of different kinds. Broadband is my way of keeping in touch with family and friends. There are residents that require care lines . Vispa are using British fibre networks to complete the hook up and they just give you every excuse under the sun. It’s an absolute disgrace. This is there advert off there web page, makes you laugh talk about false advertising.

will be connecting your new homes to pure fibre, not only will your customers have a broadband connection which will work for future generations, but they will have ISP choice.

This innovative approach will mean your new home purchasers are connected to the internet before they move in. Which means they no longer need to wait weeks before an engineer turns up.

The days of your customer waiting for connectivity only to find out it’s slow are over, if you connect to British Fibre Networks you have true fibre connectivity. We not only ensure choice but also make sure the home is connected before the customer moves in.

In all British Fibre Networks sites, we will provide full support to your show home or sales office. This support will demonstrate the capability of our pure fibre home. Our team will be on hand to offer a full programme of marketing support, which will add value to your offer.
 

Meatball

Top Member
This appears to be the responsibility of your developer. I am presuming that the properties were advertised with broadband capability (or at least telephony) in their specification. Therefore if the developer has a contract with a particular provider and has shunned Openreach then its their responsibility to ensure it happens, especially if it should have been there on occupation.

Is the problem with Vispa or British Fibre Networks? i.e has FTTP been provided to the site?

If British Fibre Networks or one of their nominated ISPs are unable to meet their timescales then an alternative network provider could be engaged. But it will depend on your agreements with the developer and the developers agreement with the provider. BFN and their ISP partners only have minimal presence currently to discrete sites. So it may be a connectivity delay.

The short term solution (if a reasonable 4G signal is available) is mobile broadband. Many alarm systems also now have a 4G backup facility. If the dwellings are in close proximity then there may be an opportunity to have one 4G broadband router providing a shared WIFI for moderate use and VoIP.
 

Mark.J

Administrator
Staff member
ISPreview Team
I recall BFN having big plans for the UK (they wanted to account for 35% of new build homes by 2021 - a lofty ambition), but we've hardly heard a peep out of them over the past two years. They're part of the i4 Technology Group.


They still seem to be a fairly small business, judging by their latest micro accounts:

 
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