rannoch
0
Have two PCs (desktops) linked to network and internet via BT Home Hub router (the tall thin white one).
The router shows via the BT Hub Manager that the speed is approx 7mg, but the performance is very poor. Slow speeds to connect to internet (if at all), e-mails time out.
So, disconnected everything.
Unscrewed the front plate of the main phone line socket, plugged in new filter, then plugged the router. No phones, no extensions.
Used a laptop with a "clean" XP setup (but does link easily and fast to internet and e-mail on another network). Installed the BT CD stuff, and connected the router.
The router said that the speed was around 7mb, but the "speed" was awful, and although I could get small e-mails to send, any with an attachment (even a small file - 30kb) would timeout. Exactly the same results as happened with the original two PCs.
Internet access was also very slow - faster with dial-up.
Also tried another router (D-Link DSL-G604T), used factory settings, but I'm not sure what the userid/password to put in to get internet connection. But, again it showed a speed of around the 7mb mark.
Exactly the same problems occurred with previous ISP.
That leads me to think it's the line, but if so I can't understand why the two routers I have tried both say the line speed is around 7mb.
Any ideas greatly appreciated..
Rannoch.
The router shows via the BT Hub Manager that the speed is approx 7mg, but the performance is very poor. Slow speeds to connect to internet (if at all), e-mails time out.
So, disconnected everything.
Unscrewed the front plate of the main phone line socket, plugged in new filter, then plugged the router. No phones, no extensions.
Used a laptop with a "clean" XP setup (but does link easily and fast to internet and e-mail on another network). Installed the BT CD stuff, and connected the router.
The router said that the speed was around 7mb, but the "speed" was awful, and although I could get small e-mails to send, any with an attachment (even a small file - 30kb) would timeout. Exactly the same results as happened with the original two PCs.
Internet access was also very slow - faster with dial-up.
Also tried another router (D-Link DSL-G604T), used factory settings, but I'm not sure what the userid/password to put in to get internet connection. But, again it showed a speed of around the 7mb mark.
Exactly the same problems occurred with previous ISP.
That leads me to think it's the line, but if so I can't understand why the two routers I have tried both say the line speed is around 7mb.
Any ideas greatly appreciated..
Rannoch.























