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http://www.pcpro.co.uk/news/116035/broadband-users-cheated-on-speeds.html
Just one in five broadband users receive the speed that they signed up for.
New research by Moneysupermarket reveals that only 21% of UK subscribers get the top speed, with 44% getting half the advertised performance.
Only 6% of subscribers to Sky's "up to 16Mb" package get near this speed, with 78% only achieving speeds of up to 8Mb/sec. Over half of Talk Talk (61%), Orange (57%) and BT (51%) customers on an "up to 8Mb/sec" deal only achieve speeds of up to 4Mbsec.
Consequently, 30% of broadband subscribers feel they have been misled. "I urge all people to check what deal they are on and then ask their broadband provider for a free upgrade, so they may actually get a noticeable increase in their speed," says Jason Lloyd, Moneysupermarket.com's head of broadband. "Providers are aware in many cases they don't deliver the speed they promise and so will be keen to appease unhappy customers wherever they can."























