swills
0
I signed up to BT Option 3 to start on 11th April, on the 11th April could not get my laptop to connect via wireless, said the laptop adaptor was incompatible, this was the error message thrown up by the hub 6 or 7 times and that I should connect via USB, which did work.
On leaving AOL we had approx 2.5m to 3.5m download, sometimes as low as 512k.
BT so far has been 224K tops!
although this is a diff lline to AOL, we switched to our otherl ine as the AOL one had a max of 2m and this one comes up with 3.5m
Tried to cancel on 12th April (via the India call centre,) who had not got a real clue, told that it would take af ew days to settle down, but not to worry I had 21 days to decide.
3 days later no better, cancelled via e-mail, took 5 days to answer telling me "Tough" you are tied to us, if you want out it will cost you £449 ! Oh and it takes............ 10 weeks to stable the connection
I have e-mailed back saying I do not appreciate being lied to to saying I had 21 days, and maybe they would like to download the voice recording, but have not heard back yet.
Surely they must comply to the distant selling regulations, plus if it can't do the job I want it to, then it aint no good to me
On leaving AOL we had approx 2.5m to 3.5m download, sometimes as low as 512k.
BT so far has been 224K tops!
although this is a diff lline to AOL, we switched to our otherl ine as the AOL one had a max of 2m and this one comes up with 3.5m
Tried to cancel on 12th April (via the India call centre,) who had not got a real clue, told that it would take af ew days to settle down, but not to worry I had 21 days to decide.
3 days later no better, cancelled via e-mail, took 5 days to answer telling me "Tough" you are tied to us, if you want out it will cost you £449 ! Oh and it takes............ 10 weeks to stable the connection
I have e-mailed back saying I do not appreciate being lied to to saying I had 21 days, and maybe they would like to download the voice recording, but have not heard back yet.
Surely they must comply to the distant selling regulations, plus if it can't do the job I want it to, then it aint no good to me