Sponsored Links

BT - How to contact them, live chat/phone?

OldGeezer

Regular Member
Am struggling to contact BT about a broadband issue. When I ring the 0800-800-150 number I am asked to key in my bt phone number but I don;t have one, so I am stuck.

Is there a phone number for the BT Fibre Team?
 
I used to post on the BT Community forum and contact a moderator, you need to be able to go online which I did with my mobile.
Thanks for your advice.
If BT can't make it easy for a potential new customer to talk to them live over the phone or on the internet then they don't deserve my custom.
 
Sponsored Links
I left them and went 4G, they are muppets, even when I get FTTP and go back to being connected to the exchange I will use any ISP but BT.
 
Usually I wait for the 'for all other options press..' phone message and go with that, which tends to get you through to a human. But I'd agree that expecting a customer to have an existing BT number is a pretty dumb roadblock to place in the order process, especially as they do now sell data-only packages too.
 
Thanks Mark, I was after some information on the new "Home Essentials" package that has been advertised but at present it seems to be all hush hush.
 
Sponsored Links
Top
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £22.99
132Mbps
Gift: None
Vodafone UK ISP Logo
Vodafone £24.00 - 26.00
150Mbps
Gift: None
NOW UK ISP Logo
NOW £24.00
100Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £25.99
145Mbps
Gift: £50 Reward Card
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £17.00
200Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £22.99
132Mbps
Gift: None
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Youfibre UK ISP Logo
Youfibre £23.99
150Mbps
Gift: None
Large Availability | View All
Sponsored Links
The Top 15 Category Tags
  1. FTTP (6026)
  2. BT (3639)
  3. Politics (2721)
  4. Business (2439)
  5. Openreach (2405)
  6. Building Digital UK (2330)
  7. Mobile Broadband (2146)
  8. FTTC (2083)
  9. Statistics (1901)
  10. 4G (1816)
  11. Virgin Media (1764)
  12. Ofcom Regulation (1582)
  13. Fibre Optic (1467)
  14. Wireless Internet (1462)
  15. 5G (1407)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules