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BT landline connected to Openreach FTTP ONT?

Meteor

Member
Hello,
I recently had Openreach FTTP installed and had the service activated.

I'm using my own router with mesh WiFi and I don't want to connect the BT router. So my router is directly connected to the ONT via Ethernet and everything is working great.

Because I'm not using the BT router I don't have the phone jack to plug into. When speaking to the Openreach engineer, he said I could just use the phone jack on the OR ONT. However, i've tried this and it doesn't work. I can only presume I need to get BT to enable/configure it?

Has anyone else got this setup working? If so, what did you do/ask for to get this configured?

Thanks
 

Bubblesthefish6

ULTIMATE Member
This is because BT enable VOIP via the jack on the Smart Hub 2 and refuse VOIP details. Plugging your phone into the ONT won't work as that doesn't have your VOIP credentials saved. Your only option is really to use the Hub. Maybe as a modem and phone jack and your router as your main network manager etc. I'm not an expert at these things tho so if what I'm saying about using your router alongside the smart hub is tosh, I just hope this gives you a little insight :)
 

PS123

Casual Member
Assume you have Digital Voice? Sadly no other option other than using the telephone socket on back of Smart Hub 2.
 
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