Xenon20
Guest
Hi
Here is the essence of whats happened up till now:-
•BT slow speeds
•Long debate via forums / emails
•Three BT hubs
•Two engineer visits
The most recent engineer that visited said that there were no problems with either the line from the exchange to the house, or the internal house wiring. He arranged for a 'lift & shift' to happen at the exchange, and told me to keep an eye out for any changes. No changes so I when I got in contact with BT they knew nothing about a 'lift & shift'.
Unbelievable. Neverending. Grief.
My line attenuation is about 40-41dB. I have a noise margin of 8dB which I believe could be contributing to the low speeds. Is there anything I can do to improve this? According to the engineer my actual line length is 2.67km from the exchange. With these stats I should be looking at speeds between 9 -11meg on ADSL2+ although I am aware that there are various reasons why I might get less.
After looking tonight my sync speed has risen to 6648Kbps and my BRAS profile has been raised from 4500 to 5500 (perhaps they did know about it after all??). I still believe that this is poor for an ADSL2+ connection on a 2.67km line. what do you think?
I have been given the option to leave BT and have a MAC code. When shopping around on other ISP sites, when I tap in my number / postcode to check speed estimates, all give me quotes of 4 or 5meg (based on information from BT). Orange seem to be quoting 9.5 meg. When I spoke to them on the phone they told me that it was an accurate estimate. Is it a myth just to get me to sign up, or is it worth a shot? I believe they operate a peace of mind scheme which gives you 30 days to cancel?
I really don't want to go through all this again, but I do want to know what my line is capable of. If I am only able to recieve around 5.5 meg, should I be looking for an 8 meg service this time round?
If my line from the exchange is ok, and the internal wiring is ok, and the bloke is arranging for 'lift & shifts' then my problems could be related to faulty equipment at the exchange? which provider(s) if any, can give me a quote which is not using BTs equipment at the exchange, nor data provided by them?
Xenon20
Here is the essence of whats happened up till now:-
•BT slow speeds
•Long debate via forums / emails
•Three BT hubs
•Two engineer visits
The most recent engineer that visited said that there were no problems with either the line from the exchange to the house, or the internal house wiring. He arranged for a 'lift & shift' to happen at the exchange, and told me to keep an eye out for any changes. No changes so I when I got in contact with BT they knew nothing about a 'lift & shift'.
Unbelievable. Neverending. Grief.
My line attenuation is about 40-41dB. I have a noise margin of 8dB which I believe could be contributing to the low speeds. Is there anything I can do to improve this? According to the engineer my actual line length is 2.67km from the exchange. With these stats I should be looking at speeds between 9 -11meg on ADSL2+ although I am aware that there are various reasons why I might get less.
After looking tonight my sync speed has risen to 6648Kbps and my BRAS profile has been raised from 4500 to 5500 (perhaps they did know about it after all??). I still believe that this is poor for an ADSL2+ connection on a 2.67km line. what do you think?
I have been given the option to leave BT and have a MAC code. When shopping around on other ISP sites, when I tap in my number / postcode to check speed estimates, all give me quotes of 4 or 5meg (based on information from BT). Orange seem to be quoting 9.5 meg. When I spoke to them on the phone they told me that it was an accurate estimate. Is it a myth just to get me to sign up, or is it worth a shot? I believe they operate a peace of mind scheme which gives you 30 days to cancel?
I really don't want to go through all this again, but I do want to know what my line is capable of. If I am only able to recieve around 5.5 meg, should I be looking for an 8 meg service this time round?
If my line from the exchange is ok, and the internal wiring is ok, and the bloke is arranging for 'lift & shifts' then my problems could be related to faulty equipment at the exchange? which provider(s) if any, can give me a quote which is not using BTs equipment at the exchange, nor data provided by them?
Xenon20























