andrewsmithuk
Member
Hi,
As a newbie to this forum, I'd welcome any help please on an ongoing issue I have with BT.
I've FTTP, keep experiencing WiFi drop out and frequent very slow speeds down to 3MB (stopping video calls etc.). BT pushing me around in circles, Openreach been out a few times over last year, all fine apparently into the premises. BT Home Hub tech guy reset discs, hub apparently has latest firmware/patch (although not told me what date yet), swapped router bands (Home Hub 2), tried turning 5Ghz off .... BT clearly have an issue which they can't (or not prepared) to answer. I can see a Hub 3 in development. They've said if can't sort they'd look at paying for a new router ... any advice on what I should look at? I need something powerful that can reach 30m-50m and through old house walls?
Appreciate any comments, thoughts, advice please
Andrew
As a newbie to this forum, I'd welcome any help please on an ongoing issue I have with BT.
I've FTTP, keep experiencing WiFi drop out and frequent very slow speeds down to 3MB (stopping video calls etc.). BT pushing me around in circles, Openreach been out a few times over last year, all fine apparently into the premises. BT Home Hub tech guy reset discs, hub apparently has latest firmware/patch (although not told me what date yet), swapped router bands (Home Hub 2), tried turning 5Ghz off .... BT clearly have an issue which they can't (or not prepared) to answer. I can see a Hub 3 in development. They've said if can't sort they'd look at paying for a new router ... any advice on what I should look at? I need something powerful that can reach 30m-50m and through old house walls?
Appreciate any comments, thoughts, advice please
Andrew