Sponsored Links

BULLdog debacle

Hi All,

We have EVENTUALLY got some response from BULLdog to say that they are canceling our broadband, but they ALSO say they are going to charge us for one year access to the broadband package. I wondered if there was anyone out there who could offer advice on this issue?
We haven't used it, we tried to gfet them to cancel it before it was set up, but could not get any response from theiur customer services. They emailed us yesterday to tell us it is activated, but we have been trying to cancel it for a week or two but with no aknowledgement from them. We even sent copies of the emails and a written latter of cancellation as advised by Ofcom to get it cancelled.

A very pissed off,

Andrew
 
If you find that you can't get your problem sorted and you beleive you are in the right and done everything by the book then you could try going to Watchdog / Trading Standards.
If you believe that you have kept to your side of the contract and that the isp hasn't then you may have a case.

Of course this is just a generalisation and i can not advise you anymore than that.
 
Sponsored Links
Top
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £24.00
132Mbps
Gift: None
Shell Energy UK ISP Logo
Shell Energy £26.99
109Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £27.99
145Mbps
Gift: None
Zen Internet UK ISP Logo
Zen Internet £28.00 - 35.00
100Mbps
Gift: None
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £15.00
150Mbps
Gift: None
YouFibre UK ISP Logo
YouFibre £19.99
150Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
BeFibre UK ISP Logo
BeFibre £21.00
150Mbps
Gift: £25 Love2Shop Card
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Large Availability | View All
Sponsored Links
The Top 15 Category Tags
  1. FTTP (5470)
  2. BT (3505)
  3. Politics (2524)
  4. Openreach (2290)
  5. Business (2251)
  6. Building Digital UK (2234)
  7. FTTC (2041)
  8. Mobile Broadband (1961)
  9. Statistics (1778)
  10. 4G (1654)
  11. Virgin Media (1608)
  12. Ofcom Regulation (1451)
  13. Fibre Optic (1392)
  14. Wireless Internet (1386)
  15. FTTH (1381)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules