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Bulldog Isp + Phone help

Hi, im curious since im with bulldog ( out of contract ) phone + broadband package.

For the past 4 months I keep getting told by bulldog that they cannot collect payment because according to them I don't have a direct debit setup, but ive contacted my bank and they tell me one is already in place.

Ive called bulldog numerous times and spoken to just about everyone that works there, yet month after month I still have the same problem.

Since my contract pasted ages ago presumably id need to do a "Return to Donor" before I can go anywhere else.

In easy to understand terms, what route do I take, will I be without internet for long, if so roughly how long etc, what time scale am I looking at realistically?

Thank you in advance

andy
 
when I got rid of these jokers I was without internet for approx 25 days (RTDed and signed up with sky) I agree with you , thier billing system is a total shambles and as for reliability, dont get me started :(

I'm glad to be free from em to be honest.. :hrmph:

What I did was phone them and gave them 30 days notice, they will put you over to Pipex's retentions team who will lie thru thier teeth to keep you onboard and offer you onto other packages (what happened to me) after I told the person I wasnt interested, she rudely told me "Fine, you'll be cut off in 3-5 days then"
BT then took my line about 5-6 days later and I promptly signed up with Sky of which I was connected about 2 weeks later to thier LLU network :)

Good luck :)
 
TRIaXOR, did they charge you for the 30 days notice, even though they cut you off after only 6 days? :eek:
 
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