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paul45, pouring scorn on how your fellow Brit speaks could be classed as potentially racist. Racism consists of criticism of a race because of its beliefs, actions, language etc
 

Akbray (other thread) -

Any1 know if they are doing this Europe-wide or just UK?

Well according to this -


...For companies looking to significantly reduce call center costs, moving to a location with lower labor costs is becoming increasingly popular, and there are three particular regions in EMEA. For French companies, North Africa, primarily Morocco and Tunisia, are popular locations, while South Africa is popular amongst English and Dutch companies.

The other large growth market for offshore outsourcing within EMEA is Eastern Europe, in particular the Czech Republic, Poland and Hungary. By 2007, there will be 20,000 offshore-outsourced agent positions in Eastern Europe, mostly serving Germany and Austria.

For British and Spanish companies, the main offshore markets are India and South America respectively. ...

No real surprises. As far as the French go - they always seem like they`re living in the 1970`s to me; French organisations may want to move jobs abroad but the country seems so heavily unionised it`s hard to believe that many jobs will be lost. So, I`m willing to bet that French companies are more likely to outsource British jobs than those in their own country. :mad:
 
rruwalton said:
paul45, pouring scorn on how your fellow Brit speaks could be classed as potentially racist. Racism consists of criticism of a race because of its beliefs, actions, language etc

Aside from which, his point isn't necessarily valid. My own language when talking to my mates in the pub or wherever isn't what you might describe as the Queen's English - far from it, I'm probably guilty of most of the things Paul45 criticizes.

However, as part of my job I have to talk to many people, both internally and externally - and I wouldn't dream of using the same er.. *ahem* vernacular that I do in the more social situations - I'd probably be sacked if I did!

I severely modify my language when talking in a professional capacity, as I know a great many people do.
 
we could boycot everything french i supose :) i hate stella anyway :)
 
"No real surprises. As far as the French go - they always seem like they`re living in the 1970`s to me; French organisations may want to move jobs abroad but the country seems so heavily unionised it`s hard to believe that many jobs will be lost. So, I`m willing to bet that French companies are more likely to outsource British jobs than those in their own country."

I agree.

This is the country where the Government provides finance to failing companies in order to keep them afloat and people employed because its scared of the unions' powers. France, probably the most racist country in Europe ref recent Le Penn vote.
 
onephat said:
we could boycot everything french i supose :)

My girlfirend said something similar recently!! :laugh:
 
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akbray said:
My girlfirend said something similar recently!! :laugh:
lol
 
Old dude wrote:
I have to disagree on the language part.
Okay, and I’m always willing to listen of alternative experiences to my own.

…all expirences I and my customers/friends have had has all resulted in difficulty to understand due to the accent.
Then I’ afraid whichever company you were conversing with, is a very foolish company indeed.
To my mind, any benefit a company expects to achieve by offshoring, will sooner or later be completely negated once its customers have an unacceptable level of difficulty in conversing with company representatives.
All companies considering offshoring jobs should ensure its foreign representatives continually demonstrate the ability to converse in a satisfactory manner with its customers.
This should not only be ensured at the beginning of outsourcing, but continually and forever monitored thereafter.

Many didnt bother following up the calls as it was very frustrating
Unfortunately, this appears to be an increasingly common problem regardless of which country the call centre is based.

rruwalton said:
paul45, pouring scorn on how your fellow Brit speaks could be classed as potentially racist
You will do a far better job of defending yourself if you were able to justify your own remarks instead of accusing me of pouring scorn.
You may want to convey the impression that I was poring scorn, but I can assure you that a court of law would not agree with you.
I fear the same cannot be said of your comments.
So, are you able defend your remaks of “expect from the frogs” ?

Akbray wrote:
I severely modify my language when talking in a professional capacity, as I know a great many people do.
Very true, but unfortunately there are also a great many people who for whatever reason do not modify their language as and when necessary.

Bob2002 wrote:
French organisations may want to move jobs abroad but the country seems so heavily unionised it`s hard to believe that many jobs will be lost. So, I`m willing to bet that French companies are more likely to outsource British jobs than those in their own country.
This observation would almost seem to give ammunition to those who believe we should become more unionised and perhaps more militant.
 
Can I ask members to consider what they are posting.
A little careful thought when posting can save a lot of trouble later.
 
kits, we dont need wrapping in cotton wool. paul45 and other members are well able to defend themselves. Its good to see paul45 sticking up for the French, just like many of our parents/ grandparents did in the last century. :)
 
rruwalton said to Kits
Kits, we dont need wrapping in cotton wool. paul45 and other members are well able to defend themselves
Richard is right kits. We both enjoy our little sword fights together and neither of us take it to seriously (I hope).
Thanks for your concern though.
Its good to see paul45 sticking up for the French, just like many of our parents/ grandparents did in the last century
:laugh:
One up to rruwalton me thinks :eek:
If we don't speak before, enjoy your weekend Richard
Cheers
 
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