I'm a bit of a daft one when it comes to all this technical stuff, and I'm currently having issues with my internet speed.
I've contacted AOL who sent out a BT engineer who said there was a problem with my line, so he put me on a new line and said that he was going to raise a job for some work to be done on the exchange and I should get near enough 7mb speeds after that as I live less than a mile away from the exchange. Week later, called AOL for an update as still getting the slow speeds and they said BT had closed the job, but obviously not done the work. They made me do a speedtest using bt speedtester and it came back saying the following:
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 3500 kbps
DSL connection rate: 448 kbps(UP-STREAM) 5184 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 3250 kbps
What does it mean when it says that the IP profile for your line is 3500 kbps? I can't get a clear answer from AOL as to what it means and BT refuse to speak to me about it as they say they I have to do everything through AOL. :shrug:
Thanks in advance
I've contacted AOL who sent out a BT engineer who said there was a problem with my line, so he put me on a new line and said that he was going to raise a job for some work to be done on the exchange and I should get near enough 7mb speeds after that as I live less than a mile away from the exchange. Week later, called AOL for an update as still getting the slow speeds and they said BT had closed the job, but obviously not done the work. They made me do a speedtest using bt speedtester and it came back saying the following:
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 3500 kbps
DSL connection rate: 448 kbps(UP-STREAM) 5184 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 3250 kbps
What does it mean when it says that the IP profile for your line is 3500 kbps? I can't get a clear answer from AOL as to what it means and BT refuse to speak to me about it as they say they I have to do everything through AOL. :shrug:
Thanks in advance























