akbray
ULTIMATE Member
I have been a customer of Be for about a year now, and apart from a rocky start, they have been very good.
However, I recently took out a mobile phone contract with O2. Given that O2 owns Be I assumed I would be able to transfer to them and stay on their LLU line (and downgrade to a slower, cheaper package).
I duly requested my MAC code, and axplained why I was leaving. Within 24 hrs Be had supplied my MAC code (TBH I was expecting to have to see out the 3 month notice period, so this was a pleasant surprise).
So far so good.......
I go to the O2 website, put in my phone number only to be told that I can only have their BT-based offering (8mb for £17.50 - compared to the 24mb for £18 that I have now).
I had assumed that O2 could supply me through Be's network, that I currently use, so why can't they?
Weird....!
However, I recently took out a mobile phone contract with O2. Given that O2 owns Be I assumed I would be able to transfer to them and stay on their LLU line (and downgrade to a slower, cheaper package).
I duly requested my MAC code, and axplained why I was leaving. Within 24 hrs Be had supplied my MAC code (TBH I was expecting to have to see out the 3 month notice period, so this was a pleasant surprise).
So far so good.......
I go to the O2 website, put in my phone number only to be told that I can only have their BT-based offering (8mb for £17.50 - compared to the 24mb for £18 that I have now).
I had assumed that O2 could supply me through Be's network, that I currently use, so why can't they?
Weird....!