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Can I connect my 5G router to the copper broadband?

Orlandi

Casual Member
Hi everyone and please forgive me for my absolute lack of knowledge about this topic. I live in a small apartment in a town in the Wirral. I used to have copper broadband but my previous company (SHELL) would not do copper anymore so I decided to switch to fibre. After the engineers came home and told us the works they had to do in order to install fibre, the landlord was not happy so I had no other option than to cancel the fibre and get a 5G router with Three. The problem is that we only have 4G in the wirral and the signal is not always good and I have an average of 9Mbps speed for usage of simple things like streaming movies and instagram (which I fear it would not be enough). we are 3 people in the household. My question is if would the router work if I plug it to my previous copper connection? If not, how can I make it faster and more efficient? It is already near the outside window....thanks!
 
Your copper broadband service likely came with an ADSL or VDSL router and most consumer 5G routers would not have this functionality.

It can be checked whether a physical connection can be made with the cable bringing in Shell's service.
 
Shell said that they can no longer provide copper broadband. This router has some slots at the back, like ethernet connections, I assume these are not to connect to copper broadband but to connect to a computer for example?
 
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We'll need to know which router you have, but you will still need the original copper router as well. But some like the NR5103E and the Huawei CPE Pro 2 do allow you to connect a broadband WAN to them as well.
 
Hi, my router is a three 5G hub NR5103E, on the back there are some sockets to connect cables that say WAN or WAN-1. Could I connect those to my original router from shell and then to the copper socket in my wall in order to get the broadband again?
 
Hi, my router is a three 5G hub NR5103E, on the back there are some sockets to connect cables that say WAN or WAN-1. Could I connect those to my original router from shell and then to the copper socket in my wall in order to get the broadband again?
yes, you should be able to do that with the NR5103E
 
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If Shell have cancelled your previous service (guessing FTTC) then plugging the old router back in won't do anything. It sounds like you're on an FTTP priority exchange but your landlord won't permit a fibre installation to progress.

Personally a simple FTTP installation with cabling following the existing route of (and eventually replacing) a copper service isn't something I'd ever take to a landlord unless there was a situation where the ISP wanted a wayleave document signing. As far as the landlord is concerned there was a fault and as part of the fault being repaired Openreach migrated to new wires.
 
Yes so apparently Openreach told us they had to do major works in the apartment and they needed a document signed by the landlord. The landlord then said I will have to pay for the damages done to the property and of course I got scared he would make me pay however much and therefore cancelled the fibre. Now I feel I have no other option but to use the 4G hub which is less than ideal....
 
Hi everyone and please forgive me for my absolute lack of knowledge about this topic. I live in a small apartment in a town in the Wirral. I used to have copper broadband but my previous company (SHELL) would not do copper anymore so I decided to switch to fibre. After the engineers came home and told us the works they had to do in order to install fibre, the landlord was not happy so I had no other option than to cancel the fibre and get a 5G router with Three. The problem is that we only have 4G in the wirral and the signal is not always good and I have an average of 9Mbps speed for usage of simple things like streaming movies and instagram (which I fear it would not be enough). we are 3 people in the household. My question is if would the router work if I plug it to my previous copper connection? If not, how can I make it faster and more efficient? It is already near the outside window....thanks!

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Hi, Plugging a 5G router into a previous copper connection may not work because they operate on different technologies. To improve 5G signal, you can try placing the router near a window, as you mentioned, to maximize reception. I think also consider a signal booster or external antenna to enhance the signal strength even more.
 
Thank you very much for all your help, I think realistically I would not want to risk damaging the property and a big bill when I leave, so I will try to get an antenna to improve the signal, so far I am doing well with regular usage, so will keep it like that.
 
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I live in a flat in a small building. The router is next to an outside window but it is true that sometimes the 4G signal is weak and unfortunately 5G has still not arrived in the Wirral….:(
 
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