daveok
0
Hi,
I have a personal and a work phone line into my house both with ADSL (although from two different ISPs). The work line and its ADSL was put in as an up-to-8meg service last year. Originally, I had intended to cancel my personal ADSL but the service on the work ADSL line was so poor (averaging around 1.5meg even though I am about 800 metres cable length from the exchange) that I decided to keep my personal 2meg service running.
Last week my ISP changed my personal line from the rock-solid 2meg service to the up-to-8meg service and, although the training period doesn't finish until Tuesday, I've seen that also drop to below 2meg.
The interesting thing is that when the personal line was changed over, i saw the work line drop to an average of half a meg for a couple of days. It could be coincidence but it made me wonder whether the two are linked in some way and that I have created a vicious circle - keeping the personal line because of poor performance on the work line and getting poor performance on the work line only because I am keeping the personal line.
With the personal line performing as badly now, I have no problem with cancelling it if any of you believe it could be part of the problem. Alternatively, is there any way I can get a line reverted to the reliable to 2meg service? Another option is to move to Sky as they are offering an up-to-16meg service locally but I suspect many of you will warn me off Sky generally and, if it is the same rate adaptive system, it will probably get restricted down to the same level anyway.
Any advice is welcome.
Regards,
Dave
I have a personal and a work phone line into my house both with ADSL (although from two different ISPs). The work line and its ADSL was put in as an up-to-8meg service last year. Originally, I had intended to cancel my personal ADSL but the service on the work ADSL line was so poor (averaging around 1.5meg even though I am about 800 metres cable length from the exchange) that I decided to keep my personal 2meg service running.
Last week my ISP changed my personal line from the rock-solid 2meg service to the up-to-8meg service and, although the training period doesn't finish until Tuesday, I've seen that also drop to below 2meg.
The interesting thing is that when the personal line was changed over, i saw the work line drop to an average of half a meg for a couple of days. It could be coincidence but it made me wonder whether the two are linked in some way and that I have created a vicious circle - keeping the personal line because of poor performance on the work line and getting poor performance on the work line only because I am keeping the personal line.
With the personal line performing as badly now, I have no problem with cancelling it if any of you believe it could be part of the problem. Alternatively, is there any way I can get a line reverted to the reliable to 2meg service? Another option is to move to Sky as they are offering an up-to-16meg service locally but I suspect many of you will warn me off Sky generally and, if it is the same rate adaptive system, it will probably get restricted down to the same level anyway.
Any advice is welcome.
Regards,
Dave























