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Can't access Draytek 2762 router to configure it.

ALC0902

Casual Member
Just had my Openreach FTTC broadband installed, but I cant log in to a Draytek 2762n router to configure it.
I can only access the router log in page using the default gateway address of 192.168.1.254 (no https), as 192.168.1.1 doesn't work. However when I input the default router username/password of admin/admin it says username or password incorrect. Have done 3 factory resets to no avail, the router just has power cable and ethernet to LAN1 connected. Any ideas what I'm doing wrong or does it sound like the router is faulty ( it is secondhand)?
 
Thanks. I've just noticed that on the log in page it says 'User mode is off' so it may be the that previous owner had done a firmware upgrade which has gone wrong.
 
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