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Can't connect at peak times

Does anyone else have this problem? At quiet times, I can get online no problem but at peak times (evenings 6 - 11 pm especially), it makes all the right noises but may take up to a dozen times or more to establish a connection (error messages 650 and 645 are common).

I have changed ISP (from Virgin PAYG to UK Online unmetered dial-up) and even bought a new modem (Zoom V90/92) but same problem persists.

I had no prblems until summer when a lightning strike burned out my modem. Ever since then, I have had a problem. UK Online have been very helpful but nothing they do or suggest (e.g. turning up gain on the line) seems to help

Anyone else had same problem? If so, what is the cause / solution? Is it something to do with the contention ratio?
 
This is pretty normal unfortunatley. It can be due to a number of reasons but usually:

Overloaded BT exchanges.
ISP Server reaches max customer limit.

There's often no real solution, ISP's will blame BT and BT will blame you. ;)

I suggest you start logging your PPP sessions, then you'll know pretty much for certain who or what is to blame.

Not sure why you get 645 and 650, but I'm no expert on rnaapp.

645: Internal authentication error.
650: The Remote Access server is not responding.

This can be related to your own modem config, but you don't have these problems connecting at quieter times? So it probably just translates to your ISP not letting you connect.
 
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