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Central London with only 2.5mb/s

Have moved to central London from rural Hampshire and was looking forward to city living.

Overall its going great other than I have gone from have FTTC with a respectable 60-65mb/s connection to ADSL with an unreliable 2.5mb/s connection.

Doing a bit of digging and no one seems to know for certain what is going on but it appears that despite the fact I have to step around a FTTC cabinet every morning when coming out the door that the block of flats is wired directly to the exchange (Bermondsey CLBER) which is 2.5km away and as such Plus.Net are saying that its the best thats possible to get. The exchange states that it supports FTTP and FTTPoD but as its a MDU plus.net wont consider it for the FTTP trial and say there is no more FTTPoD at the moment.

Is there any options open to me at all? I cannot work with such unreliable and slow technology and so its costing me a fortune travelling to the office every day.
 
Assuming it can't get Virgin Media (cable)..

Check availability of Hyperoptic (Fibre, serves certain multi-dwelling buildings in London), Relish (4G based), and then the other 4G providers, in that order.
 
Never heard of Hyperoptic but they say its available, which in principle is great, but there is very little detail on their site. How is installation done in a MDU? Is it going to require getting the freeholder involved?
 
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I can't speak from experience, but as far as I know, no. The fibre runs to the basement and so must be present if the service is stated as available, it's just a case of connecting your particular flat. Whether the wiring already exists "to the door" via the stairwells, or needs to be put in place, remains to be seen.

So it's not so bad news after all - you can have a 1Gbps connection :)
 
Let us know how it goes Astaroth as being able to get Hyperoptic is generally very good news and we don't see much feedback from their subscribers, although what we do see is usually positive.

Mind you I do wish that MDU's would give their new tenants more information about these services when they're available.
 
Let us know how it goes Astaroth as being able to get Hyperoptic is generally very good news and we don't see much feedback from their subscribers, although what we do see is usually positive.

Mind you I do wish that MDU's would give their new tenants more information about these services when they're available.

Will do

To be honest, the building/ its concierge could do so much more about selling the benefits of the development/ telling tenants how to get the best from what they're paying for. It was a friend that lives in the neighbouring development that informed us that there is a reciprocal agreement to share the gym/pool of the other rather than the concierge or estate agents etc.
 
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