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Hi all,
Im currently with Virgin broadband and have been for the past 2 years, i live with my mother and am leaving shortly but she wants to keep up with broadband connection, she does not however want to stay with virgin (as they have been throttling my download speeds for a while now).
She would like to sign up with Be Broadband, i have requested my MAC code from Virgin which i now have, is she able to swap the service to Be using my virgin Mac code? is it linked to the phone number or my name??
Also, the email from Virgin states that my account will be cancelled once i provide my new ISP with the MAC code, but Be state that if you sign up it can take up to 2 weeks, will she be without broadband for 2 weeks??
I hope someone can help and look forward to hearing any replies,
Cheers
SP
Im currently with Virgin broadband and have been for the past 2 years, i live with my mother and am leaving shortly but she wants to keep up with broadband connection, she does not however want to stay with virgin (as they have been throttling my download speeds for a while now).
She would like to sign up with Be Broadband, i have requested my MAC code from Virgin which i now have, is she able to swap the service to Be using my virgin Mac code? is it linked to the phone number or my name??
Also, the email from Virgin states that my account will be cancelled once i provide my new ISP with the MAC code, but Be state that if you sign up it can take up to 2 weeks, will she be without broadband for 2 weeks??
I hope someone can help and look forward to hearing any replies,
Cheers
SP























