Sponsored

Check your accouts when you cancel Be

akbray

ULTIMATE Member
I cancelled my account with Be Unlimited in December after deciding to transfer to O2 (same company, effectively).

They made it clear to me that I had to return the router (to a Freepost address, so fair enough) and I did so on the 5th January.

On 27th January they took almost £90 from my account without notifying me,

Tonight I recieved my statement and discovered this charge. I called up Be who informed me that I had to return the router.....etc.

When informed that I had returned it and that I had proof of postage (having turn my office upside down to find it) I was promised a refund - I won't know if I have recieved it for a few days.

Since there have been no other billing issues with them, I'm inclined to give them the benefit of the doubt and accept it was a simple error rather than anything less than honest, but all the same it is still worth checking your accounts.
 
Top
Promotion
Cheapest Superfast ISPs
  • Hyperoptic £20.00 (*22.00)
    Avg. Speed 50Mbps, Unlimited
    Gift: None
  • Direct Save Telecom £22.95 (*29.95)
    Avg. Speed 35Mbps, Unlimited
    Gift: None
  • Origin Broadband £23.00
    Avg. Speed 35Mbps, Unlimited
    Gift: None
  • Vodafone £23.00
    Avg. Speed 35Mbps, Unlimited
    Gift: None
  • SSE £23.00 (*33.00)
    Avg. Speed 35Mbps, Unlimited (FUP)
    Gift: None
Prices inc. Line Rental | View All
Helpful ISP Guides and Tips
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
Promotion
The Top 20 Category Tags
  1. BT (2467)
  2. FTTP (2096)
  3. FTTC (1634)
  4. Building Digital UK (1575)
  5. Openreach (1382)
  6. Politics (1380)
  7. Business (1209)
  8. Statistics (1079)
  9. FTTH (1015)
  10. Mobile Broadband (1008)
  11. Fibre Optic (957)
  12. Ofcom Regulation (902)
  13. Wireless Internet (887)
  14. 4G (875)
  15. Virgin Media (843)
  16. Sky Broadband (587)
  17. EE (577)
  18. TalkTalk (566)
  19. Vodafone (497)
  20. Security (402)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules