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CityFibre Glasgow Rollout

Simmie

Regular Member
Hello!

Anyone have any insight into what's going on with the CityFibre rollout in Glasgow? Most of the works seem to have been done for a while now but no news around availability.

My CityFibre checker has gone from "Coming Soon" to "AT THE MOMENT, WE DON'T HAVE INFO ABOUT OUR BUILD PROGRAM IN YOUR AREA." which is a bit confusing...

Thanks!
 
CityFibre seem to wait until there's a large chunk ready before they launch areas, but there are live areas in Glasgow
 
You might have the same bottleneck as Leicester, I got told no new postcodes will be activated for at least 9 months, but the reason wasnt disclosed. They havent activated any postcodes for almost a year so this will take it to over a year and a half with no activation's.
 
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Thanks, I think I'll just have to be patient! I guess I'm just surprised at how long it takes to go live once the works are completed.
 
Hi,

I'm in the Southside of Glasgow, and my area has gone live on the CityFibre site.

Work was carried out about two months ago.
 
Well now my status says:

“We've encountered challenges that delay us from connecting your property.”

Which is a bit frustrating. I can see that streets around me are activated, I seem to be in a wee island of no service… ☹️
 
Are you in a house? flats? wonder if they've been rejected access to the building if its an MDU.
 
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We’re a semi detached house. All the works seem finished in the area. No obvious signs of difficulty…
 
Cityfibre works finished in Glasgow West end about 2 months ago and I can order service on their website using the postcode checker for G14

After VM went down yesterday I'm going to get one of the providers booked up for an install: Vodafone, BrawBand, Brilliband, Zybre or Talk Talk
 
Cityfibre works finished in Glasgow West end about 2 months ago and I can order service on their website using the postcode checker for G14

After VM went down yesterday I'm going to get one of the providers booked up for an install: Vodafone, BrawBand, Brilliband, Zybre or Talk Talk
I would avoid Zybre now! not sure if BrawBand has got any better, heard their support wasn't great and no idea who Brillband is :unsure:
and would recoment TalkTalk over Vodafone
 
So tiny update - apparently my property has a "Soft Lock" on it... Anyone know how long it can take to go from this to availability?

Thanks!
 
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Hopefully you're right and it is something that can be resolved. I guess this isn't a priority thing though...
 
I actually got a follow-up from Cityfibre, but I'm having trouble understanding what they're telling me... They said:

"We have now received the following information from our Build partner:
This address will be fed via ASN which has not been built yet, No date as to when it will be."

They also included a map (My property is circled in black)

image.webp


Can anyone help me understand this? Is this a simple fix - or am I likely to be waiting for a long time? My whole area seems to be wired up except for a few houses to the East of me...

Many thanks!
 
Thanks - so does this mean that the pole is wired - but only to it's base? Do they need to dig up the street again?

Thanks!
 
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No, I think it means they are not wired. When they wire the poles you will see either a roll of fibre at 1 mtr height waiting to be put all the way up or the ASN at the top. In terms of how they feed the poles it depends in each pole, sometimes they feed one pole from another pole. But in your case it's clear that some construction is needed so I would expect some works to be done.
 
Thanks, I guess it’s just my luck that everyone on my street is wired up except for these 2 poles!
 
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