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Clearing the "run out of data" message in IE

EE's top up system was broken again for a week so we flipped over to Three for a while.

That ran out of data, now back with EE. They've fixed the 404 error that stopped everyone logging into their accounts for a while. More EE comedy, exactly the sort of thing you expect from them - this sort of thing is normal.

Anyway, when the data on Three expires, you get flipped to a web page telling you so. Taken Three SIM card out, put EE one back in. Click on a "favourites" link that I'd clicked on earlier to get told about the data running out.

Both IE11 and Edge 'remember' this redirect.

So now when I click on a favourites link, or even key the URL manually, the browser helpfully recalls the redirect. Makes me wonder if it's coded incorrectly as a permanent redirect and not a temporary one.

I've cleared the temporary internet files, restarted the router and modem and rebooted the PC. All to no avail.

Any ideas on how get IE to "forget" the redirect?
 
It's not generally the browser that remembers a redirect, it's usually all on the remote server, so as a web admin I find the situation as explained to be a little confusing.

Maybe it's not so much a redirect as the search linked auto-complete service that browsers have, which sometimes predicts the URL you're typing or want and then gets it wrong (maybe try to disable that). On the other hand it could be the remote server caching web data too aggressively. Have you tried using the browsers privacy mode?
 
It must be the browser: I say this, because, if I open Chrome, it works fine.

If I go back to IE11 I see the redirected Three data page - and we're not even connected to Three at the moment.

So as it stands, I can view everything in IE11 except certain favourites, which I have to open in Chrome.

If I key the URL into IE11 instead of clicking a Favourites link then the URL auto-completes to what it should be - for ionstance if I key ispr then the address bar will fill with ispreview.co.uk.

Press Enter, and the address bar changes to http://mbbinfo.three.co.uk/payg_voice_data_usage1.html instantly, and that's the page that I see.
 
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I thought I might have a solution:

Disconnect the network connection, then try the link again. This may force a re-cache.

I still get the Three page, so it must be cached locally.

Press Refresh - blank page.

Press Refresh again - Three page.

Press Refresh - blank page. And so on.

Reconnect network - still the Three page.

Clear Temporary Internet Files again, shut and reopen IE11. Still the Three page.

OK, the router must be caching them. Reboot that. Still that wretched Three page.
 
I've noticed problems similar to that in the past, but they usually go away of their own accord or I switch service to avoid them. I've also noticed how such issues usually affect IE and Firefox, but not Opera or Chrome. Mind you Opera does have a turbo mode that might indirectly overcome similar problems.

Sometimes it also pays to do a registry check via CCleaner, clean up all the old cache/temp files for the OS, defrag the hard disk (unless it's an SSD), run a file integrity check on the windows OS files, try changing the DNS server and also do a sweep with Malware Bytes or similar. Cover the bases etc.

Make sure your HOSTS file is also correct and not filled with stuff that shouldn't be there.
 
A lightning strike which took out the power momentarily appears to have fixed IE11. It seems that a power-off restart has succeeded where a regular reboot failed..

There's still one "favourite" in Edge that doesn't work but I can live with that :)
 
Ah good, so the solution to that problem has been found, all you need is a lightning strike to fix IE11 :). Microsoft really do build their software in a very "special" way. Hmm I wonder why that even worked though.
 
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Edge is still "stuck" on that Three page. The next power cut might sort it. Since we get at least six a year ranging from a few seconds to 26 hours on one occasion, the next one probably isn't too far away.
 
Sadly you can't get extensions for Edge yet, but you can usually find extensions / add-ons for the other browsers and there's usually one that allows you to monitor the HTTP requests and process log. This sort of thing can help to track down precisely what the browser is doing in the background. I forget the names of the addons but they do exist for Firefox and Chrome.
 
Ah I assumed you had done that right at the start already :).
 
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I thought that I had. I could have sworn that there was another menu option somewhere. Mind you I'm getting mixed up between the two browsers - "Why isn't this in my history?" "Ah, it's because I looked at that in Edge, not IE11, so it will be in there".
 
Have you considered taking an axe to the thing and starting afresh??

I have a suitably heavy-weight axe you can borrow if you like.
 
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