filmguyuk
Regular Member
Hi all.
I've been waiting since Oct 20th, my committed go-live date, for BT to install my new line. There were some other BT/Openreach mitigating factors, so I'm due to receive the cost of my interim EE 4G tarrif at £35 x 4 months plus then £5 a day for each day I'm off - which I think is an Ofgem code of practice.
This works out to just sub £1,000 and I wondered, do this have to be a credit to the account or can it be paid out to me as a customer?
Conscious, I'd on the BT landline and broadband tariff I'd originally selected, £24.99 per month for 24 months, that's 40 months worth of credit.
I've been waiting since Oct 20th, my committed go-live date, for BT to install my new line. There were some other BT/Openreach mitigating factors, so I'm due to receive the cost of my interim EE 4G tarrif at £35 x 4 months plus then £5 a day for each day I'm off - which I think is an Ofgem code of practice.
This works out to just sub £1,000 and I wondered, do this have to be a credit to the account or can it be paid out to me as a customer?
Conscious, I'd on the BT landline and broadband tariff I'd originally selected, £24.99 per month for 24 months, that's 40 months worth of credit.