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Complain to Trading Standards Online - here

I have just registered a complaint here

<a href="https://www.consumercomplaints.org.uk" target="_blank">https://www.consumercomplaints.org.uk</a>

It goes to your local Trading Standards. If they get enough complaints they will have a look at the organised overchargeing.
 
I know it's a long shot, but I've also complained to BBC Watchdog (www.bbc.co.uk/watchdog) - given that Tiscali are heavily advertising at the moment for new custom, a bit of negative publicity on national telly might be the kick up the rear that they need.

<img border="0" alt="[Shrug]" title="" src="graemlins/shrug.gif" />
 
Could I have the traders name and full address please? Im going to contact them too..
 
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Best Guess - from the Tiscali Website.

Trader's Name
TISCALI (UK ISP)

Trader's Address
Tiscali Customer Service
PO Box 7206
Klin Farm

Trader's Phone No
0870 744 9966 (Billing)

I believe Tiscali billing has featured on a
Radio Manchester consumer pgm hosted by
Allan Beswick.

A £90 overcharge & failure to respond for 6 Months was also featured in Mail on Sunday last Month.

For anyone who is still waiting for a refund I suggest complaining to your Credit Card company and asking them for a refund.

Do not let them fob you off - they must refund
unauthorised charges.
 
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