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Complete Mystery… Three 5G Signal Drops

purplefleece

Regular Member
Hallo all,

I’d appreciate some help. This is doing my head in.

For 18 months I have been with Three on a ZTE 801 router. It worked well for 12 months. Then the signal started dropping on and off throughout the day. So on Zoom it would say “Your Internet connection is unstable”. When the signal is poor or drops, speeds do not and the Smarty (also Three network) SIM in my phone never drops during these times. So we reckon it’s not the mast. It’s never the weather.

I have changed the router to a Huawei 5G CPE Pro 2, changed the Three SIM card (twice). I use 3 units of TP-Link X55 mesh over three floors. But they aren’t the problem as when the mesh goes down so does the router. On the other hand, the router can have all the lights on as they should be but no wifi / internet is available.

When the system is working I get constantly good speeds of 200-300+ everywhere in the house. When the signal is broken, neither the Three nor the mesh system works.

I’m on another Three data sim today and that’s working fine until it doesn’t.

What else can I try?
 
Last edited:
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