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Confused about FTTC availability to my property.

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Can anyone shed some light or give me some advice.

My phone is with Post Office (BT Whole Sale Line rental)

According to a spreadsheet (PCP to Postcode Dec 2011) my postcode CF14 3LE is connected to cabinet P49 and is FTTC deployed phase 1, and I'm on Whitchurch exchange which is also FTTC enabled. FTTC is available in my area.

If I check BT Wholesale ADSL availability check using my postcode I get:

Your exchange is ADSL enabled, and our initial check on your postcode indicates that your line should be able to have an ADSL broadband service that provides a fixed line speed up to 2Mbps.
Our check also indicates that your line currently supports an estimated ADSL Max broadband line speed of 5.5Mbps; typically the line speed would range between 4Mbps and 8Mbps.
Our check also indicates that your line currently supports an estimated ADSL2+ broadband line speed of 7Mbps; typically the line speed would range between 4.5Mbps and 11.5Mbps.

If I check BT Wholesale ADSL line check using my landline number I now get:

Your exchange is ADSL enabled, and our initial test on your line indicates that your line should be able to have an ADSL broadband service that provides a fixed line speed up to 1Mbps. However due to the length of your line the 1Mbps service may require an engineer visit who will, where possible, supply the broadband service.
Our initial test on your line indicates that your line may not support a reliable ADSL Max broadband service, with current technology. However, an order for 250Kbps broadband speed will still be accepted, but an engineer may need to visit who will, where possible, supply the service.
Our initial test on your line indicates that your line may not support a reliable ADSL2+ broadband service, with current technology. However, an order for 250Kbps broadband speed will still be accepted, but an engineer may need to visit who will, where possible, supply the service.
 
I think what he/she means is that the line check doesn't show FTTC even when a postcode check does. The reason for that could be two-fold, depending upon how you go about this.

On the one hand postcodes can cover a wide area and are thus the least accurate for availability and performance checking, while on the other a BT Wholesale ADSL line check might not be the best method for finding FTTC :). On top of that the online databases usually trail someway behind reality.

So if you really want an FTTC service then what you need to do is check directly with your chosen ISP. First test via their online checker (not the BT Wholesale ADSL one) and, failing that, call them up to ask directly. Often we've seen people get FTTC even when the checkers said that it wasn't available.
 
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So now I AM n a FTTC area

Ok the problem was the job had to closed off when my landline was activated and then database needed updating.

This has been taken care of and I am no showing as living in fibre area.

Lesson learnt here is to wait at least 24 hours and after a job has been closed off.

In terms of phoning ISP to check is FTTC is available. This is interesting as I have a spreadsheet containing all ISP FTTC offerings. Before I had my landline activated I used each and every one of the ISP on line checker if they could offer me FTTC and each one came back I'm not in a fibre area, with the exception of BT Retail.

So I phoned each ISP on the list and with the exception of Vispa, Titan and Merula, nobody could offer me FTTC based on my address as I was not in a fibre area. I contested vigorously that where I live (Whitchurch) was the first to pilot FTTC, my cabinet has connecton to 100% of all lines in my post code, I went as far as checking out my neighbours who are on FTTC.

Now I need to decide who to give my order for FTTC
 
This is interesting as I have a spreadsheet containing all ISP FTTC offerings.

What you have is a copy of a leaked document from some months back (mistake by BT at the time and fixed a couple of hours later) that is updated and distributed to ISPs on a regular basis. The last public known document (the leaked one) is now highly inaccurate.

You also appear to have a google spreadsheet, created originally by someone called Orly from ThinkBroadband forums. This document also is well out of date.

I'm suprised that no one could see an open PSTN job. This is flagged up.
 
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