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Connection Problems

Hi all,

Is anyone having trouble connecting to Metronet?

(or is it just me?)

I cant get an ADSL Link light on the router. I've tried all the suggestions on the support website (which is very good) and i have called BT for a line check (all is good).

I still cannot connect - even with the BT test username.

I have had no connection since 11am yesterday (friday 28 may)

Regards

Ricey
 
mm that sucks :crap:

I had my line activated Friday and have had no touble getting/staying connected. In fact it's active 5 days early. BT were due to enable it next Tuesday according to a recent e-mail from Metronet.

Have you checked over on the Metronet section of the forums over at adslguide. There's a thread currently active about connection problems.

Of course you're router might be playing up. Can you, perhaps, borrow a modem from a friend or neighbour to check ?
 
I guess if there's no ADSL link light lit it must be a BT ADSL fault or a router fault or just even a duff lead.
 
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try getting BT to run an adsl line check... ypu can see if its the line that could be faulty... or maybe your modem cannot hold the connection, or loses the signal or something :shrug:
 
It is odd, I have had no real trouble with metronet before, they've been really reliable.

Is a ADSL line check diffierent from a regular line check? BT says the line is ok, but not sure if they checked for ADSL.

I installed new firmware on the router, so hopefully all bugs are gone, but it was working fine before. There is noone around unfortunately that has a modem i could try :(

Also it doesn't help that metronet have no weekend support, so i'm stuck until tuesday!

Thanks for the advice, ill let you know how i get along.

Ricey
 
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