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Have just come back from a friends house having spent 3 hours trying to connect to their broadband! Also spoent about an hour on the phone to Delhi speaking to some clueless folk who couldnt even speak english.
I was wandering if any one can help and suggest the next steps as customer service is a waste of time with Talk Talk it seems.
Basically was trying to connect using a vista laptop to a EchoLife HG520s router. It seemed to connect but no world symbol on the network icon and it said unidentified network, local access only or similar. This happened with both wireless and LAN connection with ethernet cable to router. No internet pages could be accessed and also no access to the router on 192.168.1.1 with a broken page. All router lights power, wlan, adsl and internet are on. There is a crackle on the phone line when the router is switched on which goes completely when you switch off the router. Tried 3 different adsl filters with same noise on every one and no internet. Was working fine til sunday and no changes were made except microsoft updates installed automatically i think. There has always been a crackle on the line and broadband used to work fine.
Any idea what can be done next as the next time my mate calls Talk Talk wil lbe to cancel his service...
I was wandering if any one can help and suggest the next steps as customer service is a waste of time with Talk Talk it seems.
Basically was trying to connect using a vista laptop to a EchoLife HG520s router. It seemed to connect but no world symbol on the network icon and it said unidentified network, local access only or similar. This happened with both wireless and LAN connection with ethernet cable to router. No internet pages could be accessed and also no access to the router on 192.168.1.1 with a broken page. All router lights power, wlan, adsl and internet are on. There is a crackle on the phone line when the router is switched on which goes completely when you switch off the router. Tried 3 different adsl filters with same noise on every one and no internet. Was working fine til sunday and no changes were made except microsoft updates installed automatically i think. There has always been a crackle on the line and broadband used to work fine.
Any idea what can be done next as the next time my mate calls Talk Talk wil lbe to cancel his service...