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Connection trouble

  • Thread starter Thread starter Plasmafire
  • Start date Start date

Plasmafire

Guest
Hi, We have just moved into a house, that had a BT line, which was replaced by Bulldog by the previous tenants. We are here for a short period of 6 months. When we try to switch back to BT, we are asked for a reconnection fee of 124 pounds, and Bulldog asks for a 100 pounds for the connection again.

We would really like to get internet for a short duration(6months) without paying a heavy reconnection fee. I dont think they have cable in the E6 ?LU area.

Any Ideas?
 
At present all i can think of is contact Vispa and see what they can do with one of their all in phone and internet packages. If I remember right most are a 12 month contract but you never know Vispa might have a package to suit. Would also see what other ISPs offer the telephone and internet packages not sure of them all.

http://www.vispa.net/homecomplete-lite.php
http://www.plus.net/residential/bundles.shtml

But you need to check on length of contracts as it could be 12month minimum.
 
It is 12 months for the full phone and internet package ( i have it), but BT shouldn't be charging that much unless a new physical line is required, so I would re-check with them about why the high fee, and if the line is connected to Bulldog, they shouldn't be charging anything at all.

Find out if the previous tenants have left debts behind with either company as this can cause them to place high connection fee charges on your line.

If you know their surname, go to one of the credit checking companies and enter their name and the address to find out.

Credit checks are supposed to be against the name, but I have personal experience of companies putting markers against the property details as well; I had trouble obtaining credit and in changing banks because a previous tenant had been arrested for drug trafficking from the property.
They denied it (it is illegal), but a contact inside one of the centres confirmed for me that there WAS a marker against the property details, not my name.
 
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