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nijjhar

Member
Hi,
I am with Talktalk but their Broadband is erratic and slow. So, TalkTalk has told me that I can leave without any penalty. When could I join this new Broadband, please?
 
Hi,
I am with Talktalk but their Broadband is erratic and slow. So, TalkTalk has told me that I can leave without any penalty. When could I join this new Broadband, please?
"When could I join this new Broadband, please?"

You will have to explain this part in more detail.

If you meant to say when you can sign up for a new broadband provider? you could do so anytime you want, look around what is available in your area and see their deals.

TalkTalk has already given you the option to leave without penalty, drop them and move to what suits you.

I hope that was what you meant to ask.
 
A more important point though is will another broadband provider be able to do any better?

At a guess you're on FTTC (up to 80Mbps) service, and the cause of the instability is very like to be a fault in the Openreach cabling to your home. So if you were to sign up to say Sky, or EE, on an up to 80Mbps service you would like get a similar service unless the fault is fixed.

If you have the option of Full Fibre via Openreach or another fibre company then ordering a full fibre based service should be a solution to your problems.

I have made a number of assumptions in what I have suggested above...

We need some more info to help further. What service did you have with TalkTalk, what was the problem, and what did TalkTalk do to try to fix it?
 
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