Considering Be as new ISP

[Fury2k9]

Hi

We are currently on a Sky package that contains the TV/Broadband/Phone. The Broadband service is the 'Up to 10MB' package and I currently get download speeds of 520KB/s maximum. Now we only live about 1 mile from the exchange (according to Google Maps we live 0.9mi away from the exchange).

I want to be getting at least 1-2MB download speeds to be honest and I'm hoping that moving to the Be Unlimited package will solve this problem. Do you think moving to Be will be get me any better download speeds?

We are cancelling the Sky package as whole and moving the phone line back to BT aswell and so I am in the process of looking for a new ISP with Be looking to be the best that we can get where we live.

I think the cabling on the estate where we live is the old copper wire, I don't know if this has any effect on the speed but I assume it does.

Thanks for your help.

 

[Mark.J]

Firstly the distance you reference is called a "strait line distance", while the cable in the ground probably loops around a lot. In some cases I have seen people who live 1 mile from their exchange connecting through a cable that is actually several miles long.

Next we need to establish what your line can actually cope with versus what you currently receive. Please pop your phone number (without spaces - just area code and local number) into our checker and then post what Estimated Speed result you got for BT's ADSL MAX:

http://www.ispreview.co.uk/checker/

Also could you go into your router and find + paste the broadband connection statistics; specifically line attenuation and SNR or noise margin?