CallMeSteven
Member
I have two concerns moving to VM.
The first is: I have read complaints on Trust Pilot about the customer service. I wonder how people have found them, in the 'real world'?
The second concern is the install. I have seen down our road a few installs (which maybe Sky and not VM) with trailing wires directly from the road and green trunking running the length of driveways. I would want to connect via Ethernet. Would the cabling enter my property on the first floor where my PC is? Do they keep things neat? (I know it could be pot luck on who arrives to do the install!)
(I am in a semi, with my bedroom facing the road, so this should be fairly easy)?
Many thanks for any feedback.
Best Regards
Steven
The first is: I have read complaints on Trust Pilot about the customer service. I wonder how people have found them, in the 'real world'?
The second concern is the install. I have seen down our road a few installs (which maybe Sky and not VM) with trailing wires directly from the road and green trunking running the length of driveways. I would want to connect via Ethernet. Would the cabling enter my property on the first floor where my PC is? Do they keep things neat? (I know it could be pot luck on who arrives to do the install!)
(I am in a semi, with my bedroom facing the road, so this should be fairly easy)?
Many thanks for any feedback.
Best Regards
Steven